Restore iphone with black screen to factory setting

My iPhone 14 fell in the pool and now has a black screen. I used the warranty and received a replacement phone, and I need to mail the broken phone to Asurion. How do I restore the broken phone with a black screen to the factory setting before mailing it to Asurion?

iPhone 14 Pro Max, iOS 17

Posted on Oct 15, 2024 1:38 PM

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Posted on Oct 15, 2024 1:57 PM

See “Remotely erase your iPhone or iPad” here.

Find your lost iPhone or iPad - Apple Support


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Restore iphone with black screen to factory setting

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