Apple Watch not connected to internet

Question

Level 1

4 points

Apple Watch not connected to internet

I tried asking Siri to set a timer and got a message that "Siri not available, Your Apple Watch is not connected to the internet" Now I am also getting a pop up alert on my phone saying "Could not connect to Apple Watch Make sure your AW is nearby, powered on, and not in airplane mode". I have done all of that. I have a first generation watch and a new iPhone 16 pro which I paired at the Apple Store and both were working properly for about a week.

Apple Watch (1st generation)

Posted on Oct 16, 2024 6:58 AM

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Answer 1

Ingo2711

Level 9

73,935 points

Oct 16, 2024 10:35 PM in response to EmpressE

Is your iPhone and Apple Watch connected to the same Wi-Fi network?

The Apple Watch Series 1 can only connect to a 2.4GHz Wi-Fi.

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Answer 2

EmpressE Author

Level 1

4 points

Oct 17, 2024 7:27 AM in response to Ingo2711

Thank you Ingo2711. Turns out that was the problem - we just switched to fiber and now have two networks on our router. My husband had changed my phone to the newer/faster network. Not sure why they didn't work together via bluetooth when I was out of the house, but Apple Help had me un-pair and then pair again and now everything is working as it should

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Answer 3

Ingo2711

Level 9

73,935 points

Oct 17, 2024 8:00 AM in response to EmpressE

Glad, that changing the Wi-Fi network channel worked, and the Apple Watch Series 1 can even pair to an iPhone 16 and iOS 18 🙂

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