Connecting Macbook Pro to Server via Ethernet

I'm the only one at my work with a mac product. We have been trying to connect my macbook pro to the work server by Ethernet cord for a few days and have not had luck.


I can see the 3 desktops that are already connected as well as the main server. When I try connecting to the main server I get a notification "The version of the server you are trying to connect to is not supported." When trying to go through the desktops an option to sign in pops up but won't accept any of the log ins from the computers.


I know the cords work because I can see the green circle by the USB 10/100/1000 LAN connection through my network settings and can use the cords on the other computers. I went in and changed my mac settings to allow file sharing also turned the firewall on and back off. I also tried manually putting in the IP addresses as well as deleting the old service and creating a new one. I made sure my computer is updated.


There are three other windows computers connected to this server on the same wifi network, my macbook is the only one having an issue connecting. I've done everything I could find online. Is there something else I can do on my end to try and make it work or is it something to do with the server's settings?



MacBook Pro 14″, macOS 14.6

Posted on Oct 16, 2024 8:41 AM

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Posted on Oct 16, 2024 6:48 PM

Trying to focus on the main issue without repeating what others have mentioned:

  1. You can "see" the main server, so it is offering a connection over the network and you are getting that offer (probably SMB over Bonjour/mDNS);
  2. When you try and connect, you get the error referencing the version of the server not being supported. This likely means one (or both) of two things:
  • A mismatch in authentication protocol or the server authentication is using an older protocol Apple has deprecated. e.g., if the connection is SMB, then NTLMv2 authentication should be the minimum/standard. If for some reason NTLMv1/LANMAN is being used, it won't work.
  • Incompatible encryption or SMB versioning on the server. SMB 3 should be the standard, SMB 2 is a minimum and on it's way out and SMB 1 is long past being supported.


In any case, the issue is very likely on the server settings. What kind of server is it? Something like a QNAP or Synology SOHO NAS, or an actual Windows or Linux server? You mention your Mac and other Windows desktops, but not what the server is running...

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Question marked as Top-ranking reply

Oct 16, 2024 6:48 PM in response to J0MO

Trying to focus on the main issue without repeating what others have mentioned:

  1. You can "see" the main server, so it is offering a connection over the network and you are getting that offer (probably SMB over Bonjour/mDNS);
  2. When you try and connect, you get the error referencing the version of the server not being supported. This likely means one (or both) of two things:
  • A mismatch in authentication protocol or the server authentication is using an older protocol Apple has deprecated. e.g., if the connection is SMB, then NTLMv2 authentication should be the minimum/standard. If for some reason NTLMv1/LANMAN is being used, it won't work.
  • Incompatible encryption or SMB versioning on the server. SMB 3 should be the standard, SMB 2 is a minimum and on it's way out and SMB 1 is long past being supported.


In any case, the issue is very likely on the server settings. What kind of server is it? Something like a QNAP or Synology SOHO NAS, or an actual Windows or Linux server? You mention your Mac and other Windows desktops, but not what the server is running...

Oct 16, 2024 11:45 AM in response to Grant Bennet-Alder

Apple almost completely gave up on its proprietary AFP Apple File Protocol decades ago, and adopted Microsoft Server SMB (Server Message Block) protocol. Apple has even made some improvement to the SMB Protocol. But even older versions of SMB should be well supported.


It is conceivable that if the connection type is so old that the encryption of the credentials is not secure, the Mac may refuse to make a connection. You should get a warning that this is not secure, and be allowed to proceed anyway. The long term solution would be to upgrade the Server to more modern protected login credentials.


When you attempt to view files on the Server, a dialog box asking for credentials appears on your Mac. Just to confuse you, the credentials required are the credentials required to log in and read files on the Server -- despite the dialog appearing on the screen of your Mac.

Oct 16, 2024 11:31 AM in response to J0MO

the typical way to set this up is to connect the Sserver as just another device on the network, connected to your Router.


Then you connect your computer to the NETWORK, through your Router, using Wi-Fi or Ethernet as convenient for you. Data going locally uses only the network Switch portion of the Router -- it does not get sent onto the Internet.


There is no advantage whatsoever to trying to make a special connection to the Server using a separate Ethernet cable. if you have a spare Ethernet cable, connect it to your Router to speed up all your transfers, and make sure Ethernet is TOPMOST.



Oct 16, 2024 9:20 AM in response to neuroanatomist

When I go through go>connect Servers, they do not come up. The only thing that pops up in that window is a printer drive I can't delete. smb://RicohC7210-F._smb._tcp.local.


On my mac, I can only see the servers through the network location, I don't believe the connection is coming through the ethernet cord. Additionally we realized after one of the windows computers first connected through the ethernet cord it's been able to maintain an wireless connection to the servers since it no longer needs the ethernet cord but I'm still having trouble connecting to the cord.

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Connecting Macbook Pro to Server via Ethernet

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