My Apple Account got locked

● If your account says “Account [is] locked”, or it is inactive, that is not the same as it being disabled. This link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626

or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support

● According to various posts, Apple may also permanently lock accounts for various reasons (very broadly outlined in section VII-B of Legal - iCloud - Apple ). If none of the above apply to you, that may be the case here. If it isn’t apparent, contact Apple and ask if that is the situation, but don’t expect them to tell you why. You are likely doing something to trigger security measures at Apple's end. You will have to see if your activities meet any of Apple's conditions in the support article and then stop doing things the way you have been.

I am guessing that that message means the account is permanently locked, but that's me guessing. You would have to ask Apple. This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support They should be able to tell you the status of the account, but don't expect them to tell you exactly why they locked it. Also guessing here, if it was locked by Apple, it may have been all the things you were doing that raised some red flags and they thought you were a hacker or something.

As for your iPhone, you will have to hope you kept the receipt from when you purchased it so you can make use if the phone with a new account. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support