You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Magic Mouse will not keep a charge

So I have run into a unique issue that I need help solving, my magic mouse will not charge, I have tried cleaning the port and testing the charging cable, the cable is brand new and works but I have discovered that isn't the issue. The mouse is stuck at 4% battery, when i connect my mouse to my mac to charge, it will give the info that it is charging and the percentage on the battery will go up, but the second I unplug the mouse and plug it back in again it drops back down to 4% and will start charging again. It has sat charging for hours and no matter how high it says the battery is, it will still drop down to 4% the second it is unplugged, I have tested this several times and I don't know what is going on or how to fix it, please help!

Posted on Oct 17, 2024 12:36 PM

Reply
2 replies

Magic Mouse will not keep a charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.