Want to delete old Apple account so I can change email on current one
Hello,
My current apple id account is associated with my secondary email which I don't check as often so I wanted to change my email to my main email which I use for literally everything. I've realised there is already an apple id account on that email which i must've made when i was a kid, that account is associated with a very very old phone number which i do not remember at all.
Speaking with an agent they told me there was no other way to recover my account than to remember my 10+ year old phone number, why?? I have that email right here, i use it every single day, it's connected to all my other services, why can i not just get a link sent to it? It literally has the same first name and last name in it.
I fully understand and appreciate the security concerns from Apple but there has to be another way to confirm my identity, I just want my apple ID to be on the same email that i use for everything else because it's more practical. I'm prepared to provide any other document to prove that email and account is mine, if you want bank statements, I can even come into an Apple store and open that email account if front of them if they want. But there has to be some system to get my account back?
I just want to delete it so I can change the email on my current account.
iPhone 15 Pro, iOS 18