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User profile for user: hkrn44
hkrn44 Author
User level: Level 1
7 points

Iphone 16 pro camera issues, got a new one and same thing

Has anyone been able to find a resolution for this? I worked with Apple tech support for 6ish hours. I just got my replacement Iphone and it worked okay for 12 hours then the camera issue started again. The camera blacks out, subsequently the phone gets hot, apps start going slow, audio goes out on phone calls, and I have to restart it. Then 24 hours later it does the same thing. Does ANYONE have a new phone that is working like it should? Has anyone found a fix for this yet? This is beyond frustrating for a NEW phone.

Posted on Oct 18, 2024 6:43 AM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
149,892 points

Posted on Oct 18, 2024 6:51 AM

There are other posts on this. An update is coming in the coming weeks which is being tested and many have said it completely resolves this. I believe for some (I don't have any issue with the camera app on my 16 Pro or 16 Pro Max), there was something in the data they transferred over to the new phone which isn't playing well with the app. Apparently Apple is aware and it should be resolved.


The best advice would be to wait for the update.

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
149,892 points

Oct 18, 2024 6:51 AM in response to hkrn44

There are other posts on this. An update is coming in the coming weeks which is being tested and many have said it completely resolves this. I believe for some (I don't have any issue with the camera app on my 16 Pro or 16 Pro Max), there was something in the data they transferred over to the new phone which isn't playing well with the app. Apparently Apple is aware and it should be resolved.


The best advice would be to wait for the update.

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Iphone 16 pro camera issues, got a new one and same thing

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