Microphone issue on iPhone 16 Pro Max

people can’t hear me when I make a call,I’ve checked my settings and this has been going on for days,I’ve done a hard reset,I bought this iPhone 16 pro max less than a month ago,please help


[Re-Titled by Moderator]

Posted on Oct 18, 2024 2:50 PM

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6 replies

Nov 20, 2024 9:41 PM in response to brontyh

My phone is 6 days old, & having the same issue intermittently, which is difficult to pick up until you make or receive a call, & then realise the other party cannot hear you.


Updating to IOS 18.1.1 has made no difference.


Switching off & back on resolves it initially (if I make a call immediately after reset other party can hear me) but it is recurring.


Been on a call with Apple twice (AppleCare & Post Sales) for almost 2 hours - remote diagnostics pick up nothing.


Disappointingly Apple refuses to replace the phone, & expects me to send the phone from New Zealand to Australia!

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Microphone issue on iPhone 16 Pro Max

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