iPhone 13 Pro Max keep showing the Apple logo but won't turn on

My 13 pro max won’t start but the apple logo keeps appearing…I have tried almost every single software solution but the problem still exists. What could be the possible cause of this problem and probable solution?


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Oct 18, 2024 3:27 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2024 3:58 PM

Not a big deal......but the phone is turning on. The problem is that it cannot get out of the startup mode.


The possible and probable cause is a major hardware failure with the motherboard.


The possible and probable solution would be to replace the defective board.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to confirm. You can find a list of authorized service locations using this link:


Find Locations


Unfortunately, if the service shop confirms that the board needs to be replaced, this is an expensive proposition in the $500 range unless you have AppleCare+ coverage on the phone.


Good luck.




2 replies
Question marked as Top-ranking reply

Oct 18, 2024 3:58 PM in response to IamDan_123

Not a big deal......but the phone is turning on. The problem is that it cannot get out of the startup mode.


The possible and probable cause is a major hardware failure with the motherboard.


The possible and probable solution would be to replace the defective board.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to confirm. You can find a list of authorized service locations using this link:


Find Locations


Unfortunately, if the service shop confirms that the board needs to be replaced, this is an expensive proposition in the $500 range unless you have AppleCare+ coverage on the phone.


Good luck.




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iPhone 13 Pro Max keep showing the Apple logo but won't turn on

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