User profile for user: ogochukwu243
ogochukwu243 Author
User level: Level 1
4 points

No push notifications on iPhone 7, iOS 15.8.3

I have an iPhone 7 with the updated iOS 15.8.3. I've noticed for weeks now that I don't receive push notifications until I open said app. I have done everything expected by making sure the notification settings of each app is turned on and also making sure dnd is off. I even reset notifications settings and that was a huge mistake as the problem still persists. I work with my phone but being able to receive notifications until I open the app is so inconvenient for me. I can't answer WhatsApp calls if the app is not currently launched, neither will I receive messages. Same thing with my mail, X, WhatsApp, TikTok, IG and every single app on my phone. To add to the fire, apps relaunch every time. For example, if I minimise an app, the app will relaunch when I want open it again.


What can I do? Should I reset my phone? Please advise me.

iPhone 7, iOS 15

Posted on Oct 18, 2024 3:41 PM

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User profile for user: gowrishsellappan
gowrishsellappan
User level: Level 4
3,395 points

Posted on Oct 18, 2024 10:44 PM

Hi,


1. Check Background App Refresh Settings:




Make sure background app refresh is turned on for the apps that you’re having issues with. This ensures that apps can update and send notifications even when they’re not open.




• Go to Settings > General > Background App Refresh and ensure it’s on (Wi-Fi or Wi-Fi & Cellular) for the relevant apps.



2. Disable Low Power Mode:




Low Power Mode restricts background app refresh and notifications to save battery.




• Go to Settings > Battery and make sure Low Power Mode is off.



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Question marked as Top-ranking reply
User profile for user: gowrishsellappan
gowrishsellappan
User level: Level 4
3,395 points

Oct 18, 2024 10:44 PM in response to ogochukwu243

Hi,


1. Check Background App Refresh Settings:




Make sure background app refresh is turned on for the apps that you’re having issues with. This ensures that apps can update and send notifications even when they’re not open.




• Go to Settings > General > Background App Refresh and ensure it’s on (Wi-Fi or Wi-Fi & Cellular) for the relevant apps.



2. Disable Low Power Mode:




Low Power Mode restricts background app refresh and notifications to save battery.




• Go to Settings > Battery and make sure Low Power Mode is off.



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No push notifications on iPhone 7, iOS 15.8.3

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