Kartor Tool Not Working Properly on Apple Devices

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Level 1

4 points

Kartor Tool Not Working Properly on Apple Devices

Hi there,

I’ve been facing issues with the Kartor tool on my Apple devices (iPhone and iPad). The tool keeps crashing or freezing whenever I try to access certain features or maps. I’ve ensured my devices are updated to the latest iOS versions, but the problem persists. I’ve also cleared the cache and tried reinstalling the tool, but still no luck.

Has anyone else encountered this problem with Kartor? Any tips on how to fix it, or should I contact support directly? Would appreciate any insights!

Thanks!

[Edited by Moderator]

iPhone 16

Posted on Oct 19, 2024 1:01 AM

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Answer 1

Limnos

Level 10

418,681 points

Oct 19, 2024 4:33 AM in response to JHONA126

Several things to try:

Have you restarted your device? That sometimes clears up odd issues.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, read this document for suggestions of things to try --> If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Delete the app and try to redownload apps and games from Apple --> Redownload apps and games from Apple - Apple Support

This support article tells you how to contact an app developer - How to contact an app developer - Apple Support - for problems running an app or problems restoring purchases

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