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Sound mixing issue with ATV+ Show Disclaimer.

I have a AppleTV4k hooked up to a basic 5.1 Surround system. Everything on AppleTV+ plays normally in DolbyDigital 5.1, but within the new show Disclaimer there is an issue: The Female VoiceOver is directed to the back speakers only, which in turn makes it so low it´s hard to follow.


I´ve heard from other users with surround systems and they report the same issue.


As it´s only in this show, and it's too distracting to be a stylistic choice I suspect there´s something wrong with the audio export for that show.


thank you.


Apple TV 4K, tvOS 17

Posted on Oct 20, 2024 11:51 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2024 6:47 PM

The sound was a mixed bag with a pair of original HomePod Minis. Sometimes, I could only hear background sounds while the dialogue was inaudible

6 replies

Oct 22, 2024 11:16 PM in response to Sssampling

I had same issue. Did not have dialogue enhancement enabled either. Fixed it by going into Apple TV audio settings and enabling “change audio format” -> stereo.

I do not have 5.1 surround, only a stereo soundbar, but this is the only show I’ve had this problem. Other shows sound fine with “change audio format” off

Nov 10, 2024 5:33 AM in response to Sssampling

I had this issue too using original HomePods as stereo pair. It felt like the sound mix for the show itself was poorly designed. The problems came with the narrator and the flashback scenes and sometimes if a character was speaking off-screen. It seemed dialogue was being sent to the wrong channels and if you don’t have a 7.1 system then you’re out of luck!


I tried disconnecting HomePods and sending audio to the TV speakers as stereo, tried playing over AirPods Pro, turning off voice enhancements, turning off Dolby Atmos, nothing worked to fix the issue. Only thing I could do was turn subtitles on so I could read what was being said. Never had this problem with any other show, only Disclaimer. It ruined it for me unfortunately.

Sound mixing issue with ATV+ Show Disclaimer.

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