Unresponsive game on iPad with 33% battery

i opened a game on my ipad and it just froze. i cant turn it off or swipe out of the app. the battery was at 33% i tried hitting the power off button but nothing has happened it’s just stuck like that and idk what to do!!


[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Oct 21, 2024 3:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2024 3:14 PM

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


3 replies
Question marked as Top-ranking reply

Oct 21, 2024 3:14 PM in response to _laelll

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unresponsive game on iPad with 33% battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.