My MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) keeps freezing up and shutting down without notice. Upon restart it says the MacOS has had a problem. I've "reported" the problem to Apple but it doesn't tell me more about the problem. The details only reveals a bunch of code. It is fully charged and the updates are current. Please advise
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 12.7
Sounds like the system is having Kernel Panics. Post several of the Kernel Panic logs here using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar. The Kernel Panic logs are located in "/Library/Logs/DiagnosticReports". If they are not there, then check the "Retired" subfolder. The Kernel Panic logs have file names with "kernel" and/or "panic" in their name.
Also run the third party app EtreCheck and post the complete report here so we can examine it for other clues.
FYI, Apple will not contact you after sending the reports. Apple just collects the reports in order to identify wider spread issues and to try to prevent them issues in the future.
Sounds like the system is having Kernel Panics. Post several of the Kernel Panic logs here using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar. The Kernel Panic logs are located in "/Library/Logs/DiagnosticReports". If they are not there, then check the "Retired" subfolder. The Kernel Panic logs have file names with "kernel" and/or "panic" in their name.
Also run the third party app EtreCheck and post the complete report here so we can examine it for other clues.
FYI, Apple will not contact you after sending the reports. Apple just collects the reports in order to identify wider spread issues and to try to prevent them issues in the future.
MacBook Pro keeps freezing and shutting down repeatedly
