iPhone 15 Pro warranty date issue after iOS 18 update

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iPhone 15 Pro warranty date issue after iOS 18 update

Hello,

My name is Arman. On September 25, 2024, I bought an iPhone 15 Pro. At the time of purchase, it had a one-year warranty from Apple and iOS 17 installed. Later, I updated it to iOS 18. After the update, the purchase date changed to January 1, 2007, which caused the phone’s settings to show that the warranty had expired. The website also shows that the warranty has expired based on the serial number.

Kind regards,

Arman

[Edited by Moderator]

iPhone 15 Pro

Posted on Oct 22, 2024 12:48 PM

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Answer 1

Oct 22, 2024 12:54 PM in response to scattoff

Where did you buy it? My best guess is that you were scammed by the seller.

If you bought it directly from Apple contact their support.

Click on “Support” at the top or bottom of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

Also, are you using it in the country where you bought it? An iPhone warranty is only valid in the country of purchase, except that the EU counts as one “country” for warranty purposes.

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iPhone 15 Pro warranty date issue after iOS 18 update

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