on my Apple ID personal information, my mom accidentally changed my age from 18 to 17 and we can’t change it back. This just pops up
[Edited by Moderator]
iPhone 12, iOS 17
The next step is to speak with Apple. the people on this bulletin board are not Apple.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
For safety and security purposes, Apple requires speaking with a parent or guardian when the age reflects a minor.
So what’s the next step?
My mom accidentally changed my age from 18 to 17 and we can’t reverse it. Why?
