can't exit assistive access - guided access mode iPhone 15 pro max

Hi Glasgowlass

and welcome to the Apple (user-to-user) Community!

Re: "can't exit assistive access - guided access mode iPhone 15 pro max"

Apple support's online article for iOS 18: Lock iPhone to one app with Guided Access - Apple Support

says:

"End a Guided Access session

Depending on the passcode options you chose when you set up Guided Access, do any of the following:

• Use the passcode: Triple-click the side button (on an iPhone with Face ID) or Home button (on other iPhone models), then enter the Guided Access passcode. If you didn’t set a Guided Access passcode, enter your iPhone passcode.

• Use Face ID or Touch ID: If you turned on the Face ID or Touch ID option in Guided Access Passcode Settings, double-click the side button or Home button, then unlock your iPhone with Face ID or Touch ID (depending on your iPhone model)."

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re: "I can't access my phone. won't accept my password"

If you haven't already: You might want to try the Guided Access passcode (if you set one)

Else: Please see this earlier discussion thread: How do you escape Guided access if the tr… - Apple Community

Eg: A well-respected community member replies:

"When you are stuck in Guided Access mode, you are really stuck as the typical triple tap on the home button to quit out of Guided Access doesn't work. Even a forced exit won't work because the power button and the home button are disabled. 

The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed."

All the best :-)

i think this is what you should do: If in Guided Access:

1. Triple-click the side button (since the iPhone 15 Pro Max doesn't have a home button).

• • Enter your passcode if prompted (this should be the Guided Access passcode you set when starting the session).

If you forgot the Guided Access passcode or the phone is unresponsive, try the following:

Force Restart (Hard Reset):

1. Quickly press and release the Volume Up button.
2. Quickly press and release the Volume Down button.
3. Press and hold the Side button (power button) until you see the Apple logo, then release the button.

This should force your phone to restart and might help exit any unresponsive state.

Exit Assistive Access (if it’s active):

If you're in Assistive Access mode (a simplified interface mode), try the following:

1. Triple-click the side button to access the menu for Assistive Access.

• • If that doesn’t work and your password isn't being accepted, you can try connecting your iPhone to a computer and using Finder (on macOS) or iTunes (on Windows) to restore or exit the mode.

Use iCloud (if all else fails):

1. On a computer or another device, go to iCloud.com and log in with your Apple ID.
2. Use Find My iPhone and select your device.
3. Choose Erase iPhone to reset your device if you're unable to unlock it.

Make sure you have a backup, as this will erase all data on the device. You can restore from your most recent backup once you've regained access.

Let me know if none of these steps work, and we can troubleshoot further!