Printing issue with Xerox work center 7120 model.

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Level 1

4 points

Printing issue with Xerox work center 7120 model.

I have configured the printer in the add printer section and the Mac system automatically can detect the printer model when I type the IP address. The drivers for Xerox work center 7120 model is has been automatically downloaded (version Xerox WorkCentre 7120, 4.20.5). I have successfully installed the printer. Whenever I print the document, the printer is receiving the request that I can see from the printer job status however it is not printing and giving error as driver issues. I can able to get the supply status of the printer etc i.e the handshake between the printer and the Mac system is fine. Im using MacBook M2Pro and the software version is 15.01. Looking for your support to resolve this issues. Thanks!

MacBook Pro 14″, macOS 15.0

Posted on Oct 24, 2024 6:54 AM

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Answer 1

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BDAqua

Level 10

250,253 points

Oct 24, 2024 8:42 AM in response to BC_A

Any help here?

Solve printing problems on Mac - Apple Support

Or thanks to Lcosta25

Oct 22, 2024 7:20 AM in response to mcoombs

After a long time, trying everything, I solved my problem here. Just went to system preferences, privacy, local network, and this item was unmarked "rastertoescpII". I just allowed it, and the print is working fine now.

Epson Updater problem under Sequoia - Apple Community

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Answer 2

BDAqua

Level 10

250,253 points

Oct 27, 2024 12:18 AM in response to BC_A

Looks like they only made drivers upto 10.14, I'd try the Postscript Option...

https://www.support.xerox.com/en-al/product/workcentre-7120/content/117480

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Answer 3

BDAqua

Level 10

250,253 points

Oct 27, 2024 7:03 AM in response to BC_A

Have you tried Generic Postscript printer setup?

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Answer 4

BC_A Author

Level 1

4 points

Oct 26, 2024 11:27 PM in response to BDAqua

Hello, Thanks for the response to my query. However, I couldn't find this "rastertoescpII" in my local network. It's empty, I tried many times, adding and deleting the printer but nothing worked out. But I can assure that My Mac is successfully connected with the printer network because the printer is receiving my print request but it's not printing. My printer model is Xerox WorkCenter 7120. I couldn't find the latest driver for this printer in the OEM website.

Thanks in advance for any help.

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Answer 5

BC_A Author

Level 1

4 points

Oct 27, 2024 12:35 AM in response to BDAqua

Yes, the latest software in OEM website for XEROX WorkCenter 7120 is 4.20.5._2026.dmg. I tried to install this driver via installer but it's giving an error as shown below. However whenever I'm adding printer under add printer option I can able to complete the process. I can able to print from my Mac and the printer is receiving my request but not printing.

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Answer 6

BC_A Author

Level 1

4 points

Oct 31, 2024 5:33 AM in response to BDAqua

Yes, I tried Generic postscript printer setup. However, it is printing many blank pages continuously in-between the post script document similar to the picture attached.

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Answer 7

BDAqua

Level 10

250,253 points

Nov 1, 2024 10:33 AM in response to BC_A

Looks like the RAW data for the pic‽

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