'Hide My Email' button is not working on my iPhone XS Max after iOS 18 update

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Level 1

9 points

'Hide My Email' button is not working on my iPhone XS Max after iOS 18 update

Since updating to iOS 18.01, when I tap the Hide My Email button in the iCloud options, it just slightly jiggles and does not open. I create email addresses for EVERYTHING, so I have over 350+ addresses. I guess the Devs didn't give enough resources to open it when having a huge list. Has anyone else experienced this, or am I the only weirdo that creates a new address for everything? Either way, I desperately need it to be resolved, sooner than later!

[Re-Titled by Moderator]

iPhone XS Max, iOS 18

Posted on Oct 24, 2024 7:42 AM

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Answer 1

Oct 25, 2024 11:01 AM in response to batch67

batch67 wrote:

THIS!!! This resolved it! I never would have expected that to work. Thanks for the idea!!

A corollary of the age-old wisdom: When in doubt, reboot!

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Answer 2

batch67 Author

Level 1

9 points

Oct 25, 2024 8:26 AM in response to Lawrence Finch

Good to know. I actually resolved it, minutes before making a Genius Bar appointment. Signing out and back in iCloud did something (?) to resolve it. Works fine, now.

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Answer 3

Oct 24, 2024 11:14 AM in response to batch67

Contact them. They may have information that isn’t public, and that way you can open a case. They can also run diagnostics and send any diagnostic logs from your device to a log analyzer.

With only a bug report it will go into a bug database, and won’t be looked at until they receive at least 10 similar reports. As yours is the only report I have seen it could take a long time to reach 10.

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