Authentication Failure for Mail on iPhone

When I go into mail, I am getting an error message. Authenticationfailure.

Authenticate invalid credentials.

I’m not aware of changing anything. It Worked yesterday.

I’ve tried to find an answer on the internet with no success. Can someone please help me fix my email? Thank you.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Oct 24, 2024 11:53 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2025 4:00 PM

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

109 replies

Apr 3, 2025 9:20 AM in response to W3ndyW

I actually feel a little stupid,, but I accidentally had put the machine in private mode. This caused a lot of of the issues I was having with signing in signing out. And the mail did the change from private mode to not private. So did this swap make the difference? I really can’t answer my own question but yet I believe that it not only made the difference but fixed all of my issues.

Apr 23, 2025 8:28 AM in response to rhodafromtempleton

Here is the fix!

Go to i phone settings> Scroll down & click on apps> Scroll down & click on Mail app> Click on Mail accounts> Click the Mail account your error is referring to> switch the mail slider to off then back on. It will then prompt you to sign in, once signed in it should be fixed. If error is till occurring, once again make sure the mail slider is turned on.

Nov 1, 2025 10:19 AM in response to Creditlegend5

Generate an App Password

  1. Open a web browser on your computer or phone and sign in to your Yahoo account.
  2. Go to your Yahoo Account Security page. (You may need to search "Yahoo Account Security" if you can't find the direct link).
  3. Click on Generate app password or Generate and manage app passwords.
  4. From the dropdown menu, select "Other App" or a relevant option (like "iOS Mail").
  5. Enter a name for the app (e.g., "iPhone Mail") and click Generate Password.
  6. A unique, 16-digit password will be displayed. Copy this password immediately—you will not see it again.


Dec 13, 2025 10:29 AM in response to CousinPosey

Try the Official Yahoo Sign-in Helper (via Web Browser)

The most reliable way to reset your password is to use the official Yahoo recovery tool outside of the Mail app.

  • Open Safari or any web browser on your iPhone.
  • Go to the official Yahoo Sign-in Helper page (search for "Yahoo password reset" or navigate to login.yahoo.com/forgot).
  • Enter your Yahoo ID, email address, or mobile number.
  • Follow the on-screen prompts to receive a verification code (via text or alternate email) and set a new password.
  • The in-app reset process can sometimes be less stable than the dedicated web-based recovery page.

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Authentication Failure for Mail on iPhone

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