Refund request approved, but money has not appeared in my account.

Dear support,

I asked for a refund because I didn't want an extension of the application. It says that it has been refunded, but the money has not arrived in my account.

Please check and get back to me as soon as possible with feedback. Picture attached.

My email is t*******************@icloud.com.

Kind regards,

Tatjana

[Edited by Moderator]