"require password" grayed out and set to "immediately"

I'm Running a 27" 2019 iMac, which does not support screen mirroring. When I attempt to start the screen mirroring app to disable the "automatically authenticate" option, all I get is a message saying my computer is not compatible with screen mirroring. So, I'm stuck with my computer requiring a password every time it wakes from the screen saver with no option to delay it. It's driving me crazy. I've tried to delete the screen mirroring app, but the system won't let me. I've searched for a preferences file like we used to have in the old days, but no luck. Somebody help me out on this one.

iMac 27″, macOS 15.0

Posted on Oct 26, 2024 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2024 1:55 PM

None of us have insider information and therefore we are ALL guessing. But it's more educated guessing. Nobody knows everything.


It's a Catch-22 scenario due to a bug in 15.0 that allowed the user to begin the process of setting up iPhone Mirroring but then it failed because the iMac 2019 lacks a T2 Security Chip and is incompatible. It was then left in this incomplete state. When 15.0.1 installed it added the alert about not being compatible. But now the user cannot reach the iPhone Mirroring Settings in order to click the Reset iPhone button which will factory reset iPhone Mirroring. Once reset iPhone Mirroring resets back to the state


The only other thing that can cause the require password immediately and lock it down you can't change it; would be due to FileVault and MDM (Mobile Device Management). User should check there are no Configuration Profiles installed in System Settings -> General -> Device Management. There should be nothing in the list of profiles on a retail non-managed Mac.


Another thing, occurs to me. When you open iPhone Mirroring and receive the error that it is not compatible. DO NOT CLICK on the message. Instead click on the Menu bar where you hopefully see iPhone Mirroring. You might need to CMD-TAB away from the alert dialog to set focus on iPhone Mirroring so it appears on the menubar.


It really depends on if iPhone Mirroring is open and stays open when the alert dialog appears. Clicking on the alert may quit the App if the alert comes from the App. Now if the alert comes from elsewhere like macOS itself then it might exit iPhone Mirroring when the alert pops up. If you are lucky that won't be the case.



I did find another solution that worked for others:


Quit iPhone Mirroring then


Open Terminal:

# Backup the Preference file to your desktop
defaults export com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist

# Delete an entry from the file 
defaults delete com.apple.ScreenContinuity onenessPairedDeviceID

# Recover / Revert in case something doesn't go right
defaults import com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist


Executing this seems to do the same thing as Reset iPhone button in iPhone Mirroring Settings. It entirely reset my iPhone Mirroring. Fingers crossed, this works for you.



The time consuming absolute last resort would be to backup your data, burn a bootable installer to a flash disk. Hold ⌥ Option while powering on (Apple Silicon hold power button). Boot from the Install macOS Sequoia. Erase your internal SSD, name it Macintosh HD and then re-install Sequoia 15.0.1. Then if Time Machine let it restore everything. If the problem carries over after you restore the backup, then you'll need to rinse and repeat but exclude System & Network and perhaps Other Files & Folders which may contain the settings for iPhone Mirroring.

18 replies
Question marked as Top-ranking reply

Oct 26, 2024 1:55 PM in response to dialabrain

None of us have insider information and therefore we are ALL guessing. But it's more educated guessing. Nobody knows everything.


It's a Catch-22 scenario due to a bug in 15.0 that allowed the user to begin the process of setting up iPhone Mirroring but then it failed because the iMac 2019 lacks a T2 Security Chip and is incompatible. It was then left in this incomplete state. When 15.0.1 installed it added the alert about not being compatible. But now the user cannot reach the iPhone Mirroring Settings in order to click the Reset iPhone button which will factory reset iPhone Mirroring. Once reset iPhone Mirroring resets back to the state


The only other thing that can cause the require password immediately and lock it down you can't change it; would be due to FileVault and MDM (Mobile Device Management). User should check there are no Configuration Profiles installed in System Settings -> General -> Device Management. There should be nothing in the list of profiles on a retail non-managed Mac.


Another thing, occurs to me. When you open iPhone Mirroring and receive the error that it is not compatible. DO NOT CLICK on the message. Instead click on the Menu bar where you hopefully see iPhone Mirroring. You might need to CMD-TAB away from the alert dialog to set focus on iPhone Mirroring so it appears on the menubar.


It really depends on if iPhone Mirroring is open and stays open when the alert dialog appears. Clicking on the alert may quit the App if the alert comes from the App. Now if the alert comes from elsewhere like macOS itself then it might exit iPhone Mirroring when the alert pops up. If you are lucky that won't be the case.



I did find another solution that worked for others:


Quit iPhone Mirroring then


Open Terminal:

# Backup the Preference file to your desktop
defaults export com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist

# Delete an entry from the file 
defaults delete com.apple.ScreenContinuity onenessPairedDeviceID

# Recover / Revert in case something doesn't go right
defaults import com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist


Executing this seems to do the same thing as Reset iPhone button in iPhone Mirroring Settings. It entirely reset my iPhone Mirroring. Fingers crossed, this works for you.



The time consuming absolute last resort would be to backup your data, burn a bootable installer to a flash disk. Hold ⌥ Option while powering on (Apple Silicon hold power button). Boot from the Install macOS Sequoia. Erase your internal SSD, name it Macintosh HD and then re-install Sequoia 15.0.1. Then if Time Machine let it restore everything. If the problem carries over after you restore the backup, then you'll need to rinse and repeat but exclude System & Network and perhaps Other Files & Folders which may contain the settings for iPhone Mirroring.

Oct 26, 2024 2:31 PM in response to Nertz2134

I really think this is going to fix things.


Quit iPhone Mirroring


Open Terminal:


# Backup the Preference file to your desktop
defaults export com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist

# Delete an entry from the file 
defaults delete com.apple.ScreenContinuity onenessPairedDeviceID

# Recover / Revert in case something doesn't go right
defaults import com.apple.ScreenContinuity ~/Desktop/ScreenContinuityDefaults.plist


Executing this seems to do the same thing as Reset iPhone button in iPhone Mirroring Settings. It entirely reset my iPhone Mirroring. Fingers crossed, this works for you.

Oct 26, 2024 8:18 AM in response to James Brickley

Only the iMac 2020 and up is supported by iPhone Mirroring. My guess is a bug in 15.0 allowed you to start setting up iPhone Mirroring despite the hardware not being supported.


Another method to reset iPhone Mirroring:


On the iPhone go to Setting -> General -> AirPlay & Continuity -> Tap iPhone Mirroring -> Tap Edit in the top-right -> Select your iMac to remove.


Opening iPhone Mirroring should look like this:



Now the settings will be what you want:


Oct 26, 2024 7:50 AM in response to Nertz2134

I found it. It's iPhone Mirroring and your Mac hardware doesn't support this feature.


Open iPhone Mirroring and press CMD + Comma to get to Settings for the App. Does it just tell you that it is not compatible and close the settings screen? Or can you click the "Reset iPhone Access"?


If you can click Reset iPhone Access then that disconnects your iPhone from your Mac and resets iPhone Mirroring back to the defaults where it prompts you to setup an iPhone. Since it doesn't work don't set it up again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"require password" grayed out and set to "immediately"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.