outlook stopped synching on my macbook pro after upgrading to Sequoia 15.0.1

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Level 1

21 points

outlook stopped synching on my macbook pro after upgrading to Sequoia 15.0.1

Outlook for mac was happily synchronising email accounts up until this upgrade to Sequoia. Since then I have had issues synchronising email accounts. I tried deleting the IMAP accounts and re-adding them. That seemed to work. But I cannot do that with POP accounts. Microsoft support tried assisting by changing the incoming mail port. That worked initially but has again stopped synching. Soooooooo frustrating.

MacBook Pro 14″, macOS 15.0

Posted on Oct 27, 2024 4:33 AM

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Answer 1

Oct 27, 2024 9:36 AM in response to MCBza

As of about September 20th or so, Microsoft now requires all email clients to use only IMAP along with requiring 0AUTH 2.0 for authentication. Most newer email clients now also support that requirement. You might just need to remove your accounts on your email client then re-add them. Also, If you are using MS Outlook, then make sure you are using the latest version which is currently (as of this writing) at 16.90.

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Answer 2

Owl-53

Level 10

103,771 points

Oct 27, 2024 4:41 AM in response to MCBza

POP Protocol will remove the emails from the Email Servers

So, there is really no Sync process involved, at all

In Effect, using the Older POP Protocol is equal to the On My Mac meaning, email are Only Located On My Mac and nowhere else

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Answer 3

Owl-53

Level 10

103,771 points

Oct 27, 2024 8:50 AM in response to MCBza

Consider changing the POP account(s) to IMAP as you have reported, seems to function as Expected - No ! ?

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Answer 4

MCBza Author

Level 1

21 points

Oct 27, 2024 8:41 AM in response to Owl-53

I know synching is not the correct term for POP - LET'S JUST SAY outlook is no longer fetching new mails from the POP SERVER. Clicking "Sync" in Outlook is not fetching emails from the POP server like it used to.

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