Convert Image not working

It's been my go to app to take a large photo and convert it to Large, Medium or Small. Now it doesn't work. Doesn't take any action.


iMac 27″, macOS 14.6

Posted on Oct 27, 2024 8:12 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2024 10:37 AM

This is what you mean in the Finder, right?



Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


5 replies
Question marked as Top-ranking reply

Oct 27, 2024 10:37 AM in response to CraigT54

This is what you mean in the Finder, right?



Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Oct 28, 2024 8:01 AM in response to Old Toad

Old Toad, thanks for the info. I was just getting ready to do your suggestion when I saw I was due for a software update. I had already done a Restart and nothing happened but after I did the software update to Sequoia 15.0.1 the Convert started working again. I've always hesitated to do a Safe Boot (my bad) so I was glad this upgrade helped but your suggestion to go back to the basics was helpful. I'll keep this for future reference. Thanks again, Craig

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Convert Image not working

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