Driver IOUserServer (IOUserBluetoothSerialDriver)

Hello everyone I have a non-standard problem and have already despaired of looking for any solution, but I realized that I can write to the Apple Community.

So, the problem started with the abrupt shutdown of the MacBook (it does not matter if it is charged at 50% or 100%, the MacBook turned off, then I turned on for half a second and turned off again, or rather went into sleep mode). I tried it.:

1. Calibrate the battery as recommended on the forums, which included a light load such as watching videos until fully discharged, but the computer turned off much earlier

2. reset SMC

Next, I saw a system report with this excerpt of the message:

panic(cpu 0 caller 0xffffff801214bfde): Driver IOUserServer(com.apple.IOUserBluetoothSerialDriver-0x100000dd9) has crashed too many times
 @IOUserServer.cpp:4291
Panicked task 0xffffffa97d699110: 2 threads: pid 977: IOUserBluetoothS
Backtrace (CPU 0), panicked thread: 0xffffff9fe260d598, Frame : Return Address
0xffffffc4ae64b910 : 0xffffff80119ebc41 
0xffffffc4ae64b960 : 0xffffff8011b588ec 
0xffffffc4ae64b9a0 : 0xffffff8011b47f6b 
0xffffffc4ae64ba60 : 0xffffff8011981971 
0xffffffc4ae64ba80 : 0xffffff80119ebf37 
0xffffffc4ae64bb80 : 0xffffff80119eb5d2 
0xffffffc4ae64bbf0 : 0xffffff80121d3a98 
0xffffffc4ae64bce0 : 0xffffff801214bfde 
0xffffffc4ae64bd60 : 0xffffff8012133c7c 
0xffffffc4ae64bda0 : 0xffffff8011a31b94 
0xffffffc4ae64bde0 : 0xffffff8011ef106b 
0xffffffc4ae64be40 : 0xffffff8011f12c9f 
0xffffffc4ae64be80 : 0xffffff8011f130f7 
0xffffffc4ae64bec0 : 0xffffff80119e13ba 
0xffffffc4ae64bef0 : 0xffffff801198193d 


Process name corresponding to current thread (0xffffff9fe260d598): IOUserBluetoothSerialDriver


Mac OS version:
24A348

then I try to try to turn on/off bluetooth and unlink all devices, restart the macbook.

nothing helps.

next, I saw the AppleUserHIDDrivers process in the System Monitoring (the number of Linux and Unix system calls hit 232 and 336 thousand)

(/System/Library/DriverExtensions/com.apple.AppleUserHIDDrivers)

and from these two processes (AppleUserHIDDrivers and IOUserBluetoothSerialDriver in a system report) and the article realized that calling these processes several times causes the kernel to panic.

The most interesting thing is that with connected charging, the macbook doesn't shutdown.

I'm confused, I don't understand what the problem is - a faulty battery or some drivers/software errors.