macOS Sequoia 15.1 update printer problem

Marcoer22 wrote:

Hi, can u please help me too... ? :)

Thank you very much

Marco

Which vendor and which model printer?

Please be specific here too, as printer vendors can have similarly-named models.

Marcoer22 wrote:

Hi, the model is: HP Officejet 4255 all-in-one

HP OfficeJet 4255 All-in-One (with phone) looks to be at least a decade old, lacks AirPrint support, and the tech specs show no common printing services (IPP/IPPS, telnet, lpr/lpd, RAW, etc), which greatly limits your printing options.

Some vendors manufacture some printers don’t include other printing services, don’t include or predate AirPrint, and thus require printer vendor drivers. Drivers which may eventually not be available. This is seemingly one example.

If resetting the printing system and loading the latest drivers or printing app from HP do not work here, you’ll need heroic efforts at best use that printer. For example, using an older copy of macOS running in a virtual machine with the older vendor drivers, or setting up some other computer as an AirPrint relay, for instance. Or replacement.

Printing system reset: Reset the printing system on your Mac to solve a problem - Apple Support

HP “Smart” app: https://apps.apple.com/us/app/hp-smart-for-desktop/id1474276998?mt=12

(There is an HP DeskJet 4255e, as well.)

Replacement? Beyond absolutely wanting a printer with AirPrint and maybe also IPP/IPPS support, there are many choices: Which Printer Should I Buy? - Apple Community

For HP printers, download the HP Smart app from the apple App Store. when you run it find your networked printer and select. give it a few minutes. it will then prompt you to allow the 'diagnose and fix' part of the app. allow that and it will fix whatever the issue is and place the printer back into your printer list. may be best to clear that out before you try this. This worked for two Mac laptops, one a new Air and one an older MacBook Pro

Same here, ESET, firewall, even uninstalled and reinstalled the Canon and it worked!

But, the next morning when I turned the Canon Pixma back on, Mac says the printer is offline.

I've tried turning the ESET firewall off again, but still not printing.

I don't really want to reinstall the printer every day :(

I can print from my iPad & phone, so must be Sequoia

Done all that.

According to a Mac expert neighbour, the printer is the problem. Canon are not providing any driver updates for the older models. Like every other tech co, they stop supporting old stuff to force us to buy new.

Looks like I have to buy a new printer

Shame. I really like the one I've got

I have a similar issue with 2 MacBook Airs, mine (M1) and my partners (Intel). Both refuse to connect to my ancient HP4050N laserjet printer. I can't seem to "see" the printer on the network. The weird thing is my brand new M4 Mac mini connects to it fine. All three are on 15.1.

NONE, I REPEAT NONE OF the suggestions since the update to Macbook pro software sequoia 15.2 has resolved my printer issues. I'm giving up, spent to many life hours trouble shooting. Buying another printer, giving this one away. If it happens again, Apple support you'll have to pay for the next one. THIS IS RIDICULOUS!!!!

3 months later: I've downloaded the Canon TRS4722 printer drivers today 5 times...and it still does not list the updated drivers in the Apple printer page when adding printer. I purchased a USB cable and updated the software and followed all instructions for USB 6 times, included watching video which made it look easy until I realized it was for OS in 2023. I downloaded the printer driver from Apple and it's only for OS 12 and below. This is not a printer or person who doesn't know how to follow instructions, this is an Apple software update which does not support this printer which is less than 1 year old!!!!!!!!!!!

Chancletas wrote:

3 months later: I've downloaded the Canon TRS4722 printer drivers today 5 times...and it still does not list the updated drivers in the Apple printer page when adding printer. I purchased a USB cable and updated the software and followed all instructions for USB 6 times, included watching video which made it look easy until I realized it was for OS in 2023. I downloaded the printer driver from Apple and it's only for OS 12 and below. This is not a printer or person who doesn't know how to follow instructions, this is an Apple software update which does not support this printer which is less than 1 year old!!!!!!!!!!!

Vendor printer drivers are not necessary for Canon PIXMA TR4722, as that printer supports AirPrint.

Connect the printer to the local network, and use AirPrint.

This looks like it might get your printer connected to your Wi-Fi (unfortunately, the Canon doc here is murky at best):

https://www.reference.com/business-finance/connect-canon-printer-tr4722-wi-fi-minutes

See page 178 to update the printer firmware, and then see page 199 for setting up AirPrint:

https://downloads.canon.com/hsg2023/ijprinters/manuals/TR4700ser_OnlineManual_Mac_EN_V01.pdf

Apple docs for AirPrint on macOS:

Print wirelessly from your Mac to your printer - Apple Support

I’ve been unimpressed with Canon printers, and similarly unimpressed with Canon documentation, typos and all.

Been There, Done That!!!

None of this is working, which is why I purchased a USB cable because it looked like I could bypass this issue of printer "not communicating" for the past 3 months OR should I say since the last OS update.

I've used AirPrint, the Apple printer update states it does not work on Sequoia 15; the latest router, WiFi and also used USB cable. ALL of have failed miserable. I've tried each one of these MULTIPLE times. And I can't afford a new printer at the moment, especially since I just purchased this one in April of 2024. VERY disappointing with Apple's new update.

Chancletas wrote:

I've used AirPrint, the Apple printer update states it does not work on Sequoia 15; the latest router, WiFi and also used USB cable. ALL of have failed miserable. I've tried each one of these MULTIPLE times. And I can't afford a new printer at the moment, especially since I just purchased this one in April of 2024. VERY disappointing with Apple's new update.

AirPrint works on macOS 15, or we’d be getting more than the usual numbers of printer issues.

No Apple printer update is involved with printing, no add-on vendor drivers, no add-on printer drivers.

At most, you might need a scanner driver, though there are references to TWAIN in the manual and that can mean Image Capture app will work.

Is on the subnet or is on another subnet?

after downloading Mac OS Sequoia 15.1, MY Apple computer won't connect to my HP Office jet Pro 6970 printer. How can I fix it. t worked fine before I updater the new Mac OS Sequoia 15.1 software.

I want to be able to use the HP printer. You did something to my computer with new OS update. So I want you to tell me what I need to do get the printer up and running with my Apple computer.