You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

MacBook Pro M1 Pro issue with dual display after updating to macOS Sequoia 15.1

Hello,


Yesterday I updated my MacBook Pro M1 Pro to macOS Sequoia 15.1.

All the time I have my laptop connected to an external display. After the update, instantly I got a problem where randomly my external monitor is turning off (like when you are unplugging the external display cable or stopping the "extended screen" from settings) and the main screen (that is on my external display) is moving to the laptop and in just one second, the monitor is "turning on" and everything is back to normal.

This is happening like 1 time each 2 3 minutes which is really annoying.



What I tried so far and the issue persist:

  1. Change with 3 other cables - Same issue
  2. Using another monitor - Same issue
  3. Restart laptop

MacBook Pro 14″, macOS 15.1

Posted on Oct 29, 2024 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2024 9:00 AM

Having a similar issue on my MacBook M2 Max. I have 3 x external monitors, 1 x running on HDMI cable & 2 x running on USB-C to HDMI cables. The monitor running on the HDMI port has zero issues, the 2 running off the USB-C ports will turn on for a few seconds, I can see my desktops than both go black within a few seconds. I've tried everything and still have the same issues. Very frustrating.

36 replies
Question marked as Top-ranking reply

Oct 30, 2024 9:00 AM in response to DenisOvidiu

Having a similar issue on my MacBook M2 Max. I have 3 x external monitors, 1 x running on HDMI cable & 2 x running on USB-C to HDMI cables. The monitor running on the HDMI port has zero issues, the 2 running off the USB-C ports will turn on for a few seconds, I can see my desktops than both go black within a few seconds. I've tried everything and still have the same issues. Very frustrating.

Nov 2, 2024 4:05 PM in response to DenisOvidiu

I have experienced similar problems as others here after upgrading to macOS Sequoia 15.1. My configuration: a MacBook Pro (M3, 16") connected to two monitors via an Anker 778 Thunderbolt Docking Station (version 1.2.7). The monitor connected via USB-C to DisplayPort regularly goes black for 2-3 seconds every few minutes, while the monitor connected via HDMI works perfectly.


Before updating to macOS 15.1, I had no problems with version 14.7.1. I have already taken several steps, including changing cables, restarting and checking the connection configuration, but to no avail.


It seems that this is a software issue that hopefully Apple will fix soon. Has anyone found a permanent solution yet or any news on a possible fix?

Oct 31, 2024 9:44 AM in response to DenisOvidiu

2020 MacBook Pro M1, connected directly to AOC monitor via the USB-C/USB-C.

Has been working perfectly for the past year, but immediately after update to Sequoia 15.1, my external goes black for a few seconds intermittently. Extremely annoying.

Tried most of the common solutions offered online (check cables, try in safe mode, try new user account) but alas. Then connected via HDMI with a dock and no more issues. So seems like a software issue to me.

I hope Apple fixes this soon, because I liked that the single cable USB-C/USB-C setup also charged the MacBook.

Oct 30, 2024 11:49 AM in response to DenisOvidiu

Having the same issue with the new update and has happened twice while typing this reply - smh. Tried the suggestions found here and other websites with no avail. The only temporary work around I found is the prevent my MacBook Air M1 to go into sleep mode, which is not ideal. My external monitor will still go black, but will not require me to enter my password to get back in to my laptop every time.


Apple really needs to put out a patch or update to fix this screw up.


If anyone is interested, here is what I found to keep your machine from entering sleep mode:


If for some reason your display stops sending power to your MacBook Air and the MacBook is in clamshell it will automatically sleep. If you want to experiment to see if this is happening you can use a command line pmset command to force your MacBook to stay wake in battery clamshell.


sudo pmset disablesleep 1




To set it back to normal



sudo pmset disablesleep 0


Obviously if you use a standard charger that would also be a good test.


Having said all this, I’ve never heard of a case where a display power delivery stopped sending power. That would be strange since even a sleeping portable needs to be charged.

Oct 30, 2024 4:08 PM in response to DenisOvidiu

Similar problem with MacBook Pro 15-inch 2018. Rebooted after the upgrade to Sequoia 15.1 and the external LG 24-inch monitor purchased from Apple went black. Spinning beach ball when attempting to open Outlook (Mac version) and System Settings would also freeze.

I have 4 USB-C ports (two on each side of the MacBook). I was informed that the two USB-C ports closest to the rear of the keyboard were to be used to power external devices. That seems to have reversed. I resolved the issued by plugging the external monitor into one of the ports nearer the front of the keyboard, and it seems to be working without issues (at least for the past 20 minutes). I will update if the problem returns.

Nov 7, 2024 1:02 PM in response to valrathas

I have the exact same issue. Also with the Anker dock and with an LG external display that is connected via USB-C to HDMI. Turns off every few minutes and the issue came up right after the update to 15.1.


I also changed cables, reinstalled the dock firmware, connected the display directly to Mac, and the issue still persists... Does Apple Watch these forums, or do we need to report this somehow?

Nov 12, 2024 1:33 AM in response to DenisOvidiu

Nov 12th update: I discussed with Support team for a week about this issue. They are aware of this problem and they raised this to development team. First, I provided diagnostic of my current setup and the development team asked me if I can erase my MacBook, update firmware and apply the backup to see if this will still happen. Its is crazy.... I do not see any hope for this problem and it is sad especially when I'm thinking that I paid 3k euros for a laptop...

MacBook Pro M1 Pro issue with dual display after updating to macOS Sequoia 15.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.