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Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.

The first set of features is now available, with many more rolling out in the coming months.

⏺ Overview

⏺ Compatible Devices

⏺ iOS 18

⏺ iPadOS 18

⏺ macOS Sequoia

Writing Tools > Summary not Working/Error Apple Intelligence

I just updated to MacOs 15.1. after its release on Monday.

I took a long English text in Notes


Then selected summary in the writing tools and the a popup appears.


Writing Tools Unavailable

Certain capabilities are unavailable at this time. Try again later.



I also tried the "summarize" button in Safari-Read-Mode and in Mail but I also get an similiar error.


In Safari

Summarization Unavailable

Something went wrong while trying to summarize this page. Try again later.


In Mail

Unable to summarize this message.



Do you know what this error is about?

Any tips?






MacBook Pro 13″

Posted on Oct 29, 2024 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2024 10:46 PM

I get error request too.

12 replies

Nov 2, 2024 12:24 AM in response to ni47

I have the same problem. The e-mail summary worked for me the first day, but then it stopped and never worked again. I still get the small mini summaries in the message previews in the email list, but when I open the email and click "Summarize" I'm getting "Unable to summarize" error. Speaking of which, why do I need to click on that and wait in the first place, when the email is already summarized in the email preview?

Also why the Summarize button is offered even for non English emails, which are not supported? If it is so smart it could detect that automatically and don't even show the (non working) button.


Then I tried summarizing a web article and that never worked, I'm getting the same error as the OP.


And about Suggested Replies - I tried all different ways but never got any in Mail nor in Messages.


All this seems like a very unfinished and unusable. I know it's "beta", but from what I'm experiencing this should not have been released to public yet.

Nov 2, 2024 12:45 AM in response to milan260

EDIT:

Important emails sometimes showed at the top ow my email list, when I clicked on that, just got empty white window and not the important email.

Email saying only "Thanks for help, bye" was flagged as important by AI and put on the top of the list.


Basically none of the AI features work as they should or as I would expect. Maybe just the photo clean-up, that seemed fine.

Nov 4, 2024 3:27 AM in response to 維哲Johnathan

Hey Jonathan,

in my activity monitor i didn’t find a process called “metal HUD”.


what is this process? How do you quit it and how do you restart it?


is it possible that on other Macs there are other processes prohibiting the functionality of Apple Intelligence?


How have you found out that “metal HUD” is responsible for your error?


thanks!

Writing Tools > Summary not Working/Error Apple Intelligence

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