New Magic Mouse USB-C Does Not Scroll

A lot of people saying the same thing but the point is, it makes no difference if you are running macOS 12.xx or 15.xx the mouse and trackpad do not work. I know this because I have used this hardware with Monterey, Ventura and Sequoia, the result is identical.

There is no provision in the Apple settings menu to setup secondary functions such as swipe and scroll for the mouse and there are no settings whatsoever for Trackpad in Ventura or Sequoia.

You all need to return the hardware, then and only then will Apple act on this issue. As long as you pay for it and keep it, there is no come back on Apple, they just make money on something that does do what it says on the box. You may as well be pushing a river stone across your desk.

If you have ever wondered why people buy four wheel drive vehicles and they never take it off road.

Now you can do the same for Mac people because that’s what it is to purchase a Magic Mouse and/or Trackpad, pointless and a waste of money.

Just not as much money as a four wheel drive.

I'm facing same issue with my Magic Mouse, the scroll functionality does not work with 14.7.1.

Apple please provide work around so that this functionality can work, it is troublesome to use the mouse without the scroll functionality.

I have the same issue my MacBook Pro 2017 has the latest macOS Ventura 13.7.2 which is not working the my second generation mouse I have bought recently,,its not scrolling,,,this is unbelievable !!!!!

Would this be classed as restrictive trade if were someone else? It seems they are paying people to find things to change to keep themselves in a job. They are changing things that have worked but some smarty thinks they need to change. In photos on Apple TV previously the time per slide was changeable but the latest upgrade it is set to approx 2 seconds. Terrible and we pay for it!!!!!

christophe750 wrote:

Same problem here, I am so disappointed by Apple. I tried it on both a Ventura 13.7.x MacBook Pro and on a Sonoma 14.5 MacBook Air and none are working.

The problem comes when like me, you can't upgrade your MacBook Pro from 2017 to MacOs 15.x.

THANK YOU FOR PLANNED OBSOLESCENCE !

End-of-support is not planned obsolescence...

Sooner or later, updated Operating Systems will make greater demands upon the platform than the available system hardware is capable. Apple software updates are typically available for any of its hardware platforms for five to seven years - this often being longer than other manufacturers.

Your 2017 MacBook Pro has, inevitably, reached the point in its lifecycle that major System Software Updates are no longer available.

same issue here. Drove me mad. The older trackpad2 worked fine with my late 2013 27" imac used in work, Monterey 12.7.6 but the new USB-C one does not. It connected via BT but only as a mouse and no trackpad was available to configure in settings so it just has simple mouse features rather than support for gestures. It works fine with my macbook (Sequoia 15.1.1). Pity because my home imac is even older and I was hoping it would work there too.

Ensure your Magic Mouse USB-C is fully charged and connected via Bluetooth. Go to System Settings > Mouse and enable Scroll Direction. If the issue persists, reset the mouse and reconnect it to your MacBook.

Thanks for the link - have reported feedback. You wouldn't think it would take them months to get this updated in the older OS versions.

For context, I JUST yesterday got a new Magic Mouse (v. 3.4.1) as a gift, and it will NOT scroll or gesture (and can't even get to that screen like I can with my older mouse). I'm using Ventura 13.7.3 OS on my 2021 MacBook Pro 16 and my older, pre-2020 Magic Mouse with batteries works just fine. My boss keeps asking how I like it and I finally had to tell them the issues I was having.

If anyone else has any suggestions, would love to hear them!

Happened to me on macOS 15.1 Beta (build 24B5070a) with firmware 3.1.4; pointing and clicking worked, but scrolling, gestures, etc. did not work and the trackpad didn't appear in System Settings. Upgrading to macOS 15.3.1 fixed the issue.

Also here to confirm that updating to the latest macOS is required! 🖱️👨🏻‍💻

I ditched updating to Sequoia for a while now (on a 13" M1 MacBook Pro - first gen Apple Silicon)

I broke my old lighting Magic Mouse and bought the new USB-C Magic Mouse as a replacement.

Symptoms that you're experiencing the same situation as I did:

First red flag - the pairing is not Apple smooth.

Second red flag - though the my mouse is black it appeared as a white one in settings.

Third and final - only the pointing worked, all the gestures (including scrolling) were not working.

Apparently is wise to actually read the documentation that comes with the device.

"To use your Magic Mouse and its full range of features, update your Mac to the latest version of macOS"

Apologies for the long answer! I know that mostly anyone frustrating over their mouse not magically pairing right this moment, has got no patience for a long response but I do hope it helps to state the "red flags" of an incorect pairing.

All the best guys! 

Apple Magic Mouse 4 2024 - USB-C – Scroll & Gestures Not Working on macOS Sonoma

I recently got the Apple Magic Mouse 4 (2024) – USB-C,

but scrolling and gestures didn’t work on macOS Sonoma 14.1 and 14.3.

I had to update to macOS Sequoia 15.3.1 to get full functionality.

Has anyone else experienced this? Any workarounds for Sonoma?

When this will happen? Have you more info? Do we wait or sell Magic Mouse and keyboard usb c or this is the real magic to not work correct for such expensive money. Magic trash usb c

I am using an M1 chip MBP and just upgraded to iOS 15.1 and I can confirm that my new USB-C Magic Mouse is now scrolling, yay!

sended back the new Magic Mouse (usb-C) and gor a new one. Connected it to my new AppleStudio. And now it scrolls!!!