Unable to print using my printer connect to MacBook Air with a USB to USB-C adapter

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Level 1

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Unable to print using my printer connect to MacBook Air with a USB to USB-C adapter

I bought a new MacBook Air 15". The ports are Thunderbolt 4 which I assumed were USB-c. I bought some run of the mill adapter to hook up my printer. The printer has a regular USB end, so I got a USB to USB-C adapter. Everything fits but print prompt will stop and say "stopped, filter, failed". UGH. What do I need to do to by-pass filter, or purchase a correct adapter?

[Re-Titled by Moderator]

MacBook Air 15″, macOS 15.0

Posted on Oct 29, 2024 6:21 PM

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Answer 1

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Servant of Cats

Level 8

38,015 points

Oct 29, 2024 7:32 PM in response to RooDeeRanch

Does your printer have a driver that is compatible with macOS 15.0 (Sequoia)? If not, is it AirPrint-compatible?

Also, since you have an Apple-Silicon-based Mac notebook, have you allowed your printer to connect to your Mac?

Add a printer to your printer list so you can use it on Mac - Apple Support

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Answer 2

Oct 30, 2024 12:17 AM in response to RooDeeRanch

Canon's support site for the MG2520 offers scanner drivers for Sequoia, but no printer drivers that I can see. The closest thing is a printer driver for Sonoma. Whether it works under Sequoia or not – I have no way to say.

Canon – Pixma MG2520 Support

This thread on the Canon forums suggests that you "Go into System Preferences->Security and see if there are any alerts requesting disk or file access authorization." (This is a tip from a user, not from Canon.)

https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG8220-quot-Filter-failed-quot-message/m-p/368235

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Answer 3

RooDeeRanch Author

Level 1

14 points

Oct 29, 2024 8:15 PM in response to Servant of Cats

it is not AirPrint compatible, thus the need for a cable. It's a Canon Pixma MG2520 inkjet. When I go to print it comes up on my Mac screen perfectly but then when opening the printer icon it gives me that "filter failure" prompt.

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Unable to print using my printer connect to MacBook Air with a USB to USB-C adapter

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