Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

Me too!

Macbook Air 15

iphone 15 Pro max

On my MacBook Pro M3 Max Writing tools are not even showing up. All other features work but writing tools somehow not. Are you using a corporate Mac?

Same!!! I thought maybe my wifi was blocking it, but VPN and hotspot also had it disabled.

Try this:

Disable Apple Intelligence completely

1. Connect to hotspot or a VPN or a DIFFERENT wifi network that you're sure you aren't getting blocked on as whichever you're currently on or were on when you downloaded last may have blocked the download. (Again, I'd recommend still using hotspot or a free or paid vpn to make absolutely sure you aren't going to get blocked)
2. Re-enable, you should see something along the lines of "Apple Intelligence Downloading"
3. Stay on the network until it's finished and you tested it.
4. Connect to the previous network if you'd like.

EDIT:

The bottom 4 (Summarize, key points, list, table) appear to be enabled without downloading anything extra, so that's weird it's not working for you.

The rest need to be downloaded from the internet.

ok sorted here. I don’t normally use wifi just mobile data. So I had disabled the Apple Intelligence after initially trying it a couple of days ago. And as above when I re-enabled it from setting I got the message as above.

however once I re-enabled wifi it seemed to download again now running fine.

so it appears to me that if you turn Apple Intelligence Off, perhaps it deletes a good portion of it, then needs a wi-fi connection to re download.

_tallguy_ wrote:

Just for whoever on Apple will read this, whenever my Mac updates, it also goes into recovery mode, so I have no clue if this is related or not, but I am now also experiencing this issue.

No one from Apple is here. This is user to user only forum. You can share your concern with Apple here --> Product Feedback - Apple

I am happy for you! For me the issue remains.

iOS 18.3 became available this morning. I installed it and bingo - Ai Writing Tools work again on my iPhone 16 Pro. This suggests to me that I'll have to wait for similar on MacOS which is still returning the same error.

Same issue, worked for a day with the MacBook Air. Tried all the possible solutions on this thread and no luck. Anyone had luck with new public beta and apple intelligence working in Mac Mail?

Upgrade to 15.2 finally sorted the issue. Hope it works now on...

If any of you have grammarly try quitting it completely I was having the same problem for days and quitting grammarly fixed it. They added an AI update and it seems grammarly AI doesnt get along with Apple Intelligence.

MarcusMax wrote:

I'm in Ireland (EU) and I'm getting this same problem on my Mac/15.3. Changing region to US did nothing. Any fix for this yet?

There is no fix. Apple Intelligence is not available to EU countries until April when it is released for EU countries.

YohnnnnnnY wrote:

I’ve just upgraded to a 16 pro max and Genmoji and writing tools unavailable!!! It’s a joke, feeling ripped off as per usual 😡

Have you gone through this link to ensure you meet EVERY qualification to get Apple Intelligence --> How to get Apple Intelligence - Apple Support (CA)

For example:

• The language must be set to one supported for Apple Intelligence
• Apple Intelligence is not yet available in the EU, but should be coming in April
• You can't be in China or your phone can't have been manufactured for the China Market, as Apple Intelligence isn't approved in China or for phones manufactured for China.

Have you gone through this link and made sure you aren't in a location, where you can't get Apple Intelligence, your language and Siri language is set to a supported language, etc. --> How to get Apple Intelligence - Apple Support (CA)

Helium68 wrote:

Simple, change region to United States.

It is NOT necessary to change ones resion to the United States. It IS necessary to change the language AND Siri language to one of the supported languages as detailed in this link --> How to get Apple Intelligence - Apple Support (CA)