TriVitaRyan Author

Level 1

44 points

Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

I've been trying over the last 2 days, and I keep getting this message:

Writing Tools Unavailable

Certain capabilities are unavailable at this time. Try again later.

This error pops up for the following options: Summary, Key Points, List and Table

The error appears in Notes, TextEdit, Safari and Mail.

I've restarted my Mac countless times and turned Apple Intelligence off and on, but I still get the error.

Is there anything I could do to fix this? When I searched for the error, I saw some were experiencing the issue during the 15.1 beta but could not find a solution. I don't know if the problem is on my side or Apple's.

The Writing Tools work fine on my iPhone 15 Pro Max.

My computer is a 16" MacBook Pro M1 Max with 32 gigs of memory.

Does anyone know where I can report this issue directly to Apple?

I understand Apple Intelligence is in beta, but how and where do I report issues?

Thank you!

MacBook Pro 16″, macOS 15.1

Posted on Oct 30, 2024 8:09 AM

Top-ranking reply

NaserNajafi

Level 1

14 points

Posted on Oct 30, 2024 11:25 AM

Me too!

Macbook Air 15

iphone 15 Pro max

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nibor209

Level 2

345 points

Feb 24, 2025 8:57 AM in response to YohnnnnnnY

YohnnnnnnY wrote:

I’ve just upgraded to a 16 pro max and Genmoji and writing tools unavailable!!! It’s a joke, feeling ripped off as per usual 😡

The most effective way to get help is to contact AppleSupport or to make an appointment at the Genius Bar in your nearest Apple Store.

Feb 26, 2025 2:23 PM in response to MarcusMax

Actually I did finally get it to work! I had to change the Region to match both the OS and Siri languages. Once all 3 were the same, I got the writing tools. I also had to restart the Mac after changing the parameters.

In case anyone else is still having problems with it, try this. Obviously the tools are available in the EU, contrary to some earlier posts.

Bierzeit

Level 1

8 points

Feb 27, 2025 1:32 PM in response to TriVitaRyan

To resolve the issue, I disabled Wi-Fi, connected my battery pack to the phone, disabled Apple Intelligence, rebooted the phone, and then reenabled Apple Intelligence, then disconnected battery pack. After that, the issue was resolved. I understand that the battery pack is an unexpected addition, but I read some forums that mention a weird power thing with this update. Thanks Cballer10.

ni47

Level 1

66 points

Nov 4, 2024 3:39 AM in response to TriVitaRyan

Writing Tools > Summary not Working/Error… - Apple Community

we have the same issue over here in our thread.

Lixor

Level 1

8 points

Nov 2, 2024 2:58 AM in response to TriVitaRyan

And me too when I turn on Apple Intelligence

iPhone 12

Nov 15, 2024 5:49 PM in response to Lixor

Mine is iPhone 11, modified with nugget, no Face ID

Oct 30, 2024 5:34 PM in response to TriVitaRyan

Just for whoever on Apple will read this, whenever my Mac updates, it also goes into recovery mode, so I have no clue if this is related or not, but I am now also experiencing this issue.