Failed to verify your identity. Try again

Hey there


I went on this computer and I went on a safari and I login to apple account and i type the password and the error says Failed to verify your identity. Try again so it must be mistake sochow to unblocked it? How to fix it? Thanks!

iMac 27″, macOS 10.13

Posted on Oct 30, 2024 1:26 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2024 4:30 AM

I have reason to believe that this site will no longer work with older Safari versions, including macOS 10.13 as shown in your profile information. Is that what you're using?


I could be wrong about that, but it hasn't worked with versions older than that for a while, which leads me to conclude High Sierra's Safari version has joined that list.


For a workaround you can try a more recent browser such as Brave or Firefox. They're both "old" at this point too, but Apple Support Communities still works with them:


https://brave.com/

https://www.mozilla.org/en-US/firefox/new/

1 reply
Question marked as Top-ranking reply

Oct 31, 2024 4:30 AM in response to Lerdalparker23

I have reason to believe that this site will no longer work with older Safari versions, including macOS 10.13 as shown in your profile information. Is that what you're using?


I could be wrong about that, but it hasn't worked with versions older than that for a while, which leads me to conclude High Sierra's Safari version has joined that list.


For a workaround you can try a more recent browser such as Brave or Firefox. They're both "old" at this point too, but Apple Support Communities still works with them:


https://brave.com/

https://www.mozilla.org/en-US/firefox/new/

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