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Why are my Apple Watch Heart Rate alerts delayed?

Apple Watch 10 new and iPhone 14 Pro Max - both are updated to latest versions. I’m getting high heart rate notifications anywhere from 10 minutes to 5 hours after the incident.


I have been reading the forums and internet but nothing really answered my question. Some say 10 minutes and some say 4+ hours.


Is this the way it works? After 4 hours I could be dead from a stroke.



[Re-Titled by Moderator]

Apple Watch Series 10, watchOS 11

Posted on Oct 30, 2024 2:54 PM

Reply
7 replies

Oct 31, 2024 2:22 PM in response to rold4784

The only question you posted in your OP is >Is this the way it works?< The answer is yes.


You received the short answer. The long answer is much more complex. Just as one example, what happens if a software/hardware glitch happens and the wearer chose immediate notification and they weren’t alerted? Does the wearer or family members sue Apple? After all it’s not a medically certified device.


In my personal opinion, vagueness may offer protection under limited circumstances.

Oct 31, 2024 4:59 PM in response to rold4784

Pretty sure I gave my opinion on >Is this the way it works?< I understand you want it to work differently. No one in the Apple Support Communities can change the behavior of your Apple Watch.


Apple Support Community is a public discussion forum for fellow Apple users to assist each other and share tips and solutions. Apple hosts the community, but is not a participant and will never read your comment. If you would like to leave feedback for Apple please use the link below.


Apple regrets they cannot individually respond to feedback received from ASC members, but promises to read all feedback submitted.


Best of luck with your crusade and I hope you have a great evening!


Feedback - Watch - Apple


Oct 31, 2024 6:37 AM in response to rold4784

Apple Watch is not medically certified for the expectations you have concerning high heart rates. Apple Watch does send notifications if the qualifications are met. However, medically certified devices will operate at a much higher standard and notifications are immediate and unmistakable. If Apple Watches could be used as your suggesting, every hospital in the world would have ICU patients wearing them.


Instead, Apple Watch notifies the wearer of possible health issues and the wearer can consult their primary care physician. Your physician can then order tests to properly diagnose your condition.

Oct 31, 2024 9:00 AM in response to Jeff Donald

Thanks for the reply. I do understand that it is not FDA approved and never expected it to be - much like the ECG on the watch. Basically they are warnings of something that may be wrong.


But a warning something may be wrong coming 4 hours and 45 minutes after the fact seems a bit much.


If the heart rate monitor is not monitoring and warning in real time - what good is it?

Oct 31, 2024 10:29 AM in response to rold4784

It is meant to alert you to a possible condition and giving you an opportunity to discuss a possible medical condition with your primary care physician.


At the other end of the spectrum are Apple Watch wearers the are alerted to high or low heart rate fairly quickly and go into fits of extreme anxiety. They post in the communities too. Apple chooses what it feels best fits the majority of users without causing panics in their wearers.


As a point of reference, the ECG is a medically approved device for detecting A-Fib and gives immediate results when manually detected.

Oct 31, 2024 12:56 PM in response to Jeff Donald

I understand all that but respectfully you haven’t answered why it takes sometimes 4+ hours sometimes more to have a notification.


That was the entire reason why I posted.


I would rather have an erroneous notification within a minute or so than to get one after four hours when that erroneous notification could have actually saved my or others lives.

Oct 31, 2024 4:48 PM in response to rold4784

“I have been reading the forums and internet but nothing really answered my question. Some say 10 minutes and some say 4+ hours.


Is this the way it works? After 4 hours I could be dead from a stroke”


That was my original post - it appears to ask the question of how long - although maybe it wasn’t clear enough so I guess I should have worded differently.


Why are my Apple Watch Heart Rate alerts delayed?

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