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Issue Setting Up Apple Watch Cellular - "Couldn't Sync iCloud Data" Error

I have spent two days trying to set up my new Apple Watch Cellular with my iPhone 15, but I keep encountering a persistent issue. When attempting to configure the watch, I receive the error message: “Couldn't sync iCloud data,” with options to either cancel or delete iCloud data. I have repeatedly selected “Delete data,” but nothing happens, and the Apple Watch app on my iPhone simply displays a “Server error” message.

At this point, I’m frustrated and disappointed. I’ve spent £500 on a product that I can’t even use. Both my iPhone and Apple Watch are updated to the latest iOS, so I expected a smooth experience. This watch doesn’t reflect the usual Apple quality—it feels like a rushed cheap product, and I'm frankly fed up. Apple's products are deteriorating.



Apple Watch SE (2nd generation)

Posted on Oct 31, 2024 7:34 AM

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Posted on Nov 30, 2024 7:45 PM

I am facing the same issue. I am setting up apple watch SE 2 for my son as a stand alone device. Just created a brand new apple ID for him. Still encounters the same error message. He doesn't have any other apple device besides this apple watch that I am trying to set up for him. I can't imagine what kind of icloud data he could have. Very frustrating.

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Question marked as Top-ranking reply

Nov 30, 2024 7:45 PM in response to David1197

I am facing the same issue. I am setting up apple watch SE 2 for my son as a stand alone device. Just created a brand new apple ID for him. Still encounters the same error message. He doesn't have any other apple device besides this apple watch that I am trying to set up for him. I can't imagine what kind of icloud data he could have. Very frustrating.

Nov 24, 2024 9:00 PM in response to Henrik Carlsson

Now I have solved this problem!The cause of this issue is that the Apple account you created/separately logged in to on your Apple Watch is unable to sync iCloud, the solution is to just log in to the Apple account you logged in to on your Apple Watch on another Apple device (iPhone or iPad) and follow the instructions to sync or delete the data that can't be synced!

Nov 27, 2024 9:15 AM in response to Henrik Carlsson

I was having the same issue and ended up going to the Genius Bar at my local Apple Store and they were able to figure it out. The issue was I had another Apple device (iPad in my case) with the Apple ID I was attempting to set up on the Apple Watch, and that other Apple device did not have a passcode setup/enabled. Once I put a passcode on the other Apple device, I was then able to enter that passcode on the new Apple Watch when asked and everything else in the setup completed as normal. Hope this helps.

Dec 19, 2024 12:24 AM in response to zeratul209

This worked for me. I was trying to set up an Apple Watch with a Child (Family Member) account. The Child had no other Apple devices. I had to find a spare device (iPad), wipe it, and set it up using the same Child's Apple Account account. After the iPad completed setup, there was a prompt to wipe the Child's iCloud data, so I did that. Afterward, I was able to pair the Apple Watch using the Child account.

Dec 24, 2024 12:38 PM in response to zeratul209

OK after hours and hours this worked for me. I just searched for “iCloud data” in iPad settings (one that was signed into my child’s iCloud account). I selected “Advanced Data Protections” and followed the prompts to delete any backups (like Health Data, etc). This didn’t change anything on her iPad and I was able to MANUALLY (not QR code) sync her watch. Ignore as many prompts as you can (set up later) and that worked for me.

Issue Setting Up Apple Watch Cellular - "Couldn't Sync iCloud Data" Error

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