Why is my Gmail not syncing on iPad Air 5?

I’m not getting my mail on my gmail account on my new iPad air 5th generation, I tried signing in and iCloud back up



[Re-Titled by Moderator]

iPad Air, iPadOS 18

Posted on Oct 31, 2024 10:20 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2024 11:06 AM

Google have, until recently, used App Specific Passwords - but have now changed their authentication protocols to require the use of OAuth. Simply deleting and re-adding your Gmail account using the Account Wizard should apply the correct authentication method for your Gmail account.


  • Delete account:

Settings > Mail > Accounts > [Your GMail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account


NB: For iOS/iPadOS 18.x, the path to Mail settings is slightly different:

Settings > Apps > Mail > Mail Accounts >


After deleting the account, perform a forced restart before re-adding the email account to your iPad.



2 replies
Question marked as Top-ranking reply

Oct 31, 2024 11:06 AM in response to Dadybret

Google have, until recently, used App Specific Passwords - but have now changed their authentication protocols to require the use of OAuth. Simply deleting and re-adding your Gmail account using the Account Wizard should apply the correct authentication method for your Gmail account.


  • Delete account:

Settings > Mail > Accounts > [Your GMail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account


NB: For iOS/iPadOS 18.x, the path to Mail settings is slightly different:

Settings > Apps > Mail > Mail Accounts >


After deleting the account, perform a forced restart before re-adding the email account to your iPad.



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Why is my Gmail not syncing on iPad Air 5?

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