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Macbook Pro 2020 (M1) crashes every time it goes to sleep

Howdy! I have been fighting for my life with my Macbook and it's officially time to ask for help. Essentially what happened is I fixed a major issue to find I'm still having a pretty unfortunate problem. Laptop wasn't getting past the log in screen - would always crash at the same spot. I ran through the entire gambit of everything I could think of - couldn't boot in safe mode, restarted suggested components in terminal, first aid didn't seem to do anything, reinstalling the OS crashed and made everything worse, etc. Finally just moved all my data off via terminal and factory reset it, and I THOUGHT that had fixed my laptop.


But, well, now it's crashing every single time it goes to sleep on a fresh install of Mac OS and the only things I have downloaded being waterfox (firefox, but pretentious, shouldn't be the issue), discord, spotify and chrome. So, I'm out of ideas. Double checked it wasn't my plugable usb hub but it crashed even when that wasn't plugged in, so it's probably not that. Ran EtreCheckPro and attached the log with it. I'm going to just turn off sleep mode for now, but if any of you happen to have any ideas so my laptop isn't just cooked I'd appreciate it, because looking up "Kernel panic" did not inspire a lot of hope in me.


Thank you in advance!

MacBook Pro 13″, macOS 14.7

Posted on Oct 31, 2024 12:54 PM

Reply
14 replies

Oct 31, 2024 4:38 PM in response to Nyomio

I encourage you to create a time machine backup while you still can.


Time Machine saves, and can re-create, ANY Moment in time for which it still holds backup files.


Example: a user posted that they had installed software that messed up their files. it was installed mid last week. They had done an ordinary restore to recover, but that restored to yesterday, and the problem was still there. 


Readers were able to guide them to Time Machine.APP (not to be confused with Time machine preferences). This allowed them to look at the state of the major folder involved, back in time through each previous backup, until right BEFORE the bad software was added -- mid last week-- and restore as of that moment. They were thrilled.

Oct 31, 2024 5:24 PM in response to Nyomio

thanks, that just the essence. That's a watchdog timer fired because the Registry was reserved and never released.


Got any older ones, or were all lost when you did the re-install?


aside: the AAAAAAAA stuff is a dump, where, in the old days, what used to be shown as hexadecimal values (4 bits per symbol, 1 through 9 and A through F). Now six bits per symbol are encoded onto the Uppercase and lowercase alphabet and numerals plus plus-sign and slash to make a total of 64 symbols. It may be called Base-64 encoding.

Oct 31, 2024 4:13 PM in response to Nyomio

you have one crash report of a vanishingly rare occurrence. That is more suggestive of a hardware problem than anything else.


If you do not have a recent local, disk-based backup, your computer is like a ticking Time bomb. You are only one disk failure, one crazy software, or one "oops" away from losing EVERYTHING! Drives do not last forever. It is not a question of IF it will fail, only WHEN it will fail. In addition, you never know when crazy software or Pilot Error throws away far more than you intended.


If you are using another direct-to-disk backup method that you prefer, and you currently have a recent disk-based backup, that is great. If not, you should consider using Built-in Time Machine. Take steps to acquire an external drive as soon as possible. If you buy one, a drive 2 to 3 times or larger than your boot drive is preferable for long term trouble-free operation. Do not pay extra for a drive that is fast.  (You can get by for a while with a "found" smaller drive if necessary, but it will eventually become annoying).


Attach your external drive and use

System preferences > Time machine ...


... to turn on Time Machine and specify what drive to store your Backups on.  It may ask to initialize the new drive, and that is as expected. APFS format is default format if running MacOS 11 Big Sur or later.


Time machine works quietly and automatically in the background, without interrupting your regular work, and only saves the incremental changes (after the first full backup). Time machine backs up your machine — including every connected drive that is in a Mac compatible format. it can not back up Windows format drives.


Time Machine's "claim to fame" is that it is the backup that gets done. It does not ruin performance of the rest of the computer while doing its backup operations. You do not have to set aside a "Special Time" when you only do backups. When you need it, your Time machine Backup is much more likely to be there.


How to use Time Machine to Backup or Restore your Mac:

Back up your Mac with Time Machine - Apple Support





Oct 31, 2024 4:10 PM in response to Grant Bennet-Alder

Going to be transparent and say I'm just an idiot and didn't have a backup. Even sillier of a mistake to make because my last (windows) computer had a catastrophic hard drive issue, so I don't even have an excuse, I shoulda learned this lesson already lol. That's why I had to get my files via terminal in the recovery menu.


So I don't have any backup/time machine/recovery type beats I can try. But I did a factory reset, so I would have assumed if it was a software issue that would've taken care of it?

Oct 31, 2024 4:34 PM in response to Grant Bennet-Alder

To be clear, I do have all my data on an external drive already! Did that before I factory reset so I wouldn't lose everything. There are straight up currently no personal files left on my computer, so if it does have a catastrophic issue, there's nothing left to lose on it lol. Sorry, answered the way I did because I thought you were suggesting maybe an update did it and returning to an earlier state would help, which I cannot do since I didn't make a backup of everything prior to this.


Ugh, I figured it was probably hardware because it's such a strange issue and factory resetting doesn't help (to be clear, I only have one kernel panic, but it just keeps crashing anyways and I'm just not getting any more kernel panic logs. Just a bunch of "WindowServer" crashes in Console.) but it's a bummer to have it more or less confirmed. Well, I'll keep using this one as long as I can I suppose. :') Probably not worth the cost of repair so I'll start saving up now LMFAO

Oct 31, 2024 4:40 PM in response to Grant Bennet-Alder

Kernel Panic Reports are stored in the Folder at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to the Folder where those reports are stored.


Kernel panic reports are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


If you post your kernel panic here in its entirety, using the additional text icon in the reply footer, we do have some Readers (typically with developer background) who can attempt to interpret those panic reports. Even if no clear symptom emerges, this can still save a step if you DO need to contact Apple support later, because Apple Support specialists can read the panic reports you posted here, if you tell them what discussion or what Avatar.


Oct 31, 2024 4:50 PM in response to Grant Bennet-Alder

I can't actually post the entire panic report even in additional text because it's too long (even if I split it up into multiple parts), so I uploaded the .panic file to my drive and set it so anyone could view it. Realize this is not ideal - not sure if there's a specific chunk of it people need so I can set that to additional text. Tried to copy and paste it into google docs and google docs broke lol

Oct 31, 2024 5:31 PM in response to Grant Bennet-Alder

Checked my external hard drive but I only really have my docs/desktop/downloads on there, so looks as though it was all lost in the re-install unfortunately. Would've loved to have seen the error preventing me from logging in.


I do have a bunch of WindowServer crash logs, presumably from when it went to sleep and crashed, if any of that would be helpful.


Aside: Gotcha!! That makes a lot more sense than what I was imagining, haha. Thank you for telling me, and also generally thank you for walking me through this! Very much so been fumbling my way through this whole process the last few days.

Macbook Pro 2020 (M1) crashes every time it goes to sleep

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