Monthly Challenge in Fitness App

My October challenge last month was to complete my move goal 6 days in a row, and I did that three times but somehow i didnt get the monthly reward for october

Posted on Oct 31, 2024 10:34 PM

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1 reply

Oct 31, 2024 10:37 PM in response to Liyah_209

Hi Liyah_209,


It sounds frustrating to have completed the challenge but not received the reward. Sometimes, the Fitness app may have syncing issues or delays in awarding achievements.


To troubleshoot, first make sure your Apple Watch and iPhone are updated to the latest software version, as updates can fix bugs related to the Fitness app. Then, try restarting both devices to see if this refreshes your achievement status. Also, check the Fitness app and Health app settings to ensure all data is synced properly between the devices.


If the issue persists, you might consider contacting Apple Support directly, as they can look into your specific account details to see if there was an error with tracking your October challenge.


Thanks,

R.L.

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Monthly Challenge in Fitness App

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