Unable to add new card to pay my old subscription on App Store

Im not able to add a new card to pay my subscription




[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Oct 31, 2024 10:19 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2024 10:38 PM

Hi there,


If you’re having trouble adding a new card for an existing subscription, here are a few steps that might help:


  1. Update Payment Method: Go to Settings > [Your Name] > Payment & Shipping, then tap "Add Payment Method." Add your new card details, and make sure it appears at the top of the payment list.
  2. Check Your Card's Status: Ensure the card has no restrictions and that it’s compatible with Apple’s payment system. Sometimes a card issuer’s restrictions can block certain online or recurring payments.
  3. Update Subscriptions: Once the new card is added, check that it’s set as the primary payment method for your subscriptions. You may need to wait for the next billing cycle for the change to take effect.


If the issue continues, Apple Support might be able to help verify if there’s an account-related issue causing the problem.


Thanks,

R.L.

1 reply
Question marked as Top-ranking reply

Oct 31, 2024 10:38 PM in response to sarine128

Hi there,


If you’re having trouble adding a new card for an existing subscription, here are a few steps that might help:


  1. Update Payment Method: Go to Settings > [Your Name] > Payment & Shipping, then tap "Add Payment Method." Add your new card details, and make sure it appears at the top of the payment list.
  2. Check Your Card's Status: Ensure the card has no restrictions and that it’s compatible with Apple’s payment system. Sometimes a card issuer’s restrictions can block certain online or recurring payments.
  3. Update Subscriptions: Once the new card is added, check that it’s set as the primary payment method for your subscriptions. You may need to wait for the next billing cycle for the change to take effect.


If the issue continues, Apple Support might be able to help verify if there’s an account-related issue causing the problem.


Thanks,

R.L.

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Unable to add new card to pay my old subscription on App Store

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