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MacBook Pro screen not responsive


[Edited by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Oct 31, 2024 11:16 PM

Reply
5 replies

Nov 2, 2024 8:18 AM in response to Peakaboot

DI Johnson, I took a photo of the "About this Mac" with my iPhone, because I thought it would help people like you to diagnose the problem. The specific issue is that the right-hand half of the MacBook Pro screen is unresponsive, which results in having to pull all the open files and documents to the left if I need to click on anything. Can anyone help or let me know what I can do? Buying a new MacBook is currently not an option...

Nov 2, 2024 11:55 PM in response to Techmanethan

Thanks a lot. I will do that. In fact yesterday, I was so frustrated that I calmed Apple customer Service as a last resort. The call was a revelation and the Customer Service was faultless. It was efficient, friendly and helpful and I was stunned by how fast the problem was resolved. The old adage that the best sales tool is “word of mouth” was never truer. I was a loyal Apple Mac user and will definitely continue to use Apple products.

MacBook Pro screen not responsive

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