iPad stopped receiving Two Factor Authentication verification text codes

Question

Level 1

7 points

iPad stopped receiving Two Factor Authentication verification text codes

Recently my iPad stopped receiving 2 FA verification text codes that are sent to my iPhone. In the past, when I needed to log on to a site with 2FA verification, the code sent to my phone would also appear on my iPad, allowing a simple click to enter the code and proceed with login. As of about a month ago, when I’m on my iPad trying to log in, I need to look for my phone, retrieve my verification and enter it manually. Why, and how to enable the prior mode again?

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Nov 1, 2024 7:42 AM

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Answer 1

Nov 1, 2024 6:06 PM in response to ddt460

Presumably you are receiving 2FA Verification Codes via SMS.

If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send (or receive) SMS/MMS messages from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...

On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.

Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON

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Answer 2

ddt460 Author

Level 1

7 points

Nov 1, 2024 9:24 PM in response to LotusPilot

Thanks for your detailed reply. Actually this prompted me to go to iPad Settings/ Messages/Send & Receive. In my iPad only my email was checked but not my phone number. Checking the phone number solved it.

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Answer 3

Nov 2, 2024 7:04 AM in response to ddt460

I'm delighted to learn that you have managed to identify and resolve the problem.

The configuration settings that you have changed should [theoretically] only affect iMessage (blue message bubbles) - and not sending or receiving of SMS text (green bubbles).

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