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I have an active apple music subscription but can't download music.

I have had an active apple music subscription for a while now, I cancelled my subscription so that I could do the family apple music plan so my wife and I could both use the service, and all my music is gone and when I try to download music it won't let either of us download anything. We can listen to the music, but that is it. Is there something that I am missing or is this a glitch or something? We have both restarted our phones but haven't had any luck with it. Thank you all in advance for your help!

iPhone 14 Plus, iOS 18

Posted on Nov 1, 2024 11:01 AM

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I have an active apple music subscription but can't download music.

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