Metadata on video files missing when downloaded to Windows 10 PC via iCloud.

But something is bugging me: I said it before but it'sworth thinking about -

If I convert a downloaded MOV file, that shows no metadata, and I convert it to MP4, the metadata appears. WHAT?

No, absolutely not. I've always recorded videos in 1920 x 1080 in H.264.

It is true that when in MOV format, there's no metadata and in MP4, metadata is present.

To re-iterate, if I download ANY other videos from iCloud PRIOR to iOS18, they download in MOV format but with metadata in tact. For now, I am going to switch to HEVC until I can find a workaround.

The left half is from a video 3 days ago and the right half is a video I took 4 days prior to iOS18.

I am lost. I really appreciate your time.

It’s annoying because it worked flawlessly up until iOS18.

I was hopeful iOS18.1 would solve the issue but sadly not.

I looked at the root directory of the iPhone and found the videos concerned. Downloaded them directly to the PC but still no metadata.

As I mentioned, if I use High Efficiency mode, the metadata is present once again but the resolution is only 720. But that is an option.

Yes, I discovered the same, MOV to MP4 and metadata is available once again.

Windows 10, in the store, does a simple program that does that in bulk too. Very useful.

It's called "Any Video Converter" in case you are not aware of it.

No idea how many it can do at one time, but I've done 6 in one go.

Your screen grabs are exactly the same as mine, before and after. It is definitely iOS 18 that caused this. I spent far too long on the phone with Apple but got nowwhere.

Hi,

Your photos should still be ok with regard metadata after iOS18.

With videos, I still have the problem. Only 2 ‘solutions’ although not perfect.

1) in camera settings, set 1080p HD at 30fps (High Efficiency). This gives you metadata although shows as 720p despite the setting 🤷‍♂️

2) use the Blackmagic camera app. This does give metadata and 1080p but is quite complicated.

I am still investigating the Camera P3 app but I need to be sure first before paying for it. There is a free version but I can’t record in H264 without actually paying; I think!

Sorry I can’t give you much more than that.

However, if you find a solution, please let me know on this thread.

Good luck.

What a great find Matti, I would never have discovered that in a thousand years!

And yes, just checked 2 video files, 1 from before iOS18 and 1 after. Sure enough, that tag is there on the latter file!

Slightly laborious to do 1 file at a time, perhaps a batch script would be possible?

I have no idea about this type of inner-workings so that's me out.

I just tried a way to edit the file but I haven't a clue. I tried renaming to exiftool.exe as suggested in the docs and run CMD but I am lost from there. I am guessing it's all about getting the correct folder allocation to where the files are? I will keep pushing on; only way to learn.

As I have mentioned in this thread before, I'm in my 70's so it doesn't come that easy!

Watch this space!!

pleeseemailme

Thank you for those links. However, I have driven myself crazy, using exiftools within a folder in the root directory. I can see all the metadata of my video file but to delete just one tag is turning me to drink!

I think I'm getting there but then all I see is error after error!

I know syntax is all important, but I never really understood all the various terms.

Onwards and upwards.

Bottom line, all I want to do is delete the tag "Full Frame Rate Playback Intent"

As Matti said, it's the only field that is an added extra. ALL other fields are present in both pre and post iOS18.

Thank you charlie95722. I haven't tried it yet, but it obviously works.

I too used to work in DOS so it's kind of familiar, but I am not confident at all when it comes to PowerShell or Command Prompt.

But I am happy to give it a go.

I will report back on here when I have tried to convert my (so many) videos.

It would be nice if Microsoft would allow this extra line in the metadata to NOT prevent, at least, the Date Taken.

charlie95722, 80 eh? I am mid-70's but I have memory issues for one reason or another, so sadly I am finding it difficult despite my stint using DOS and writing in Machine Code Language, ie loading registers etc with their values.

I haven't got around to it yet but I will.

It's interesting that Microsoft have said they are "working on it". For anyone from Microsoft in programming, this is a piece of cake so I expect a resolution soon ha ha (won't hold my breath!)

To reiterate, in the beginning, ie, last year, I approached Apple and had lengthy discussions with them but got nowhere. I was also in touch with them via email which, eventually, stopped responding to me. I took that as a sign!!

I will soldier on. Thanks for all your help, it really should help me when I get around to it.

Michael

UPDATE:

Although metadata reappeared when converting to mp4, since iOS updated to iOS18.1, metadata does come back EXCEPT the date taken. THAT was there before this minor update...