How to clear my Apple Account balance to change the region?

Hello, can you help me empty my apple balance so I can change the region of my app store



[Re-Titled by Moderator]

Posted on Nov 2, 2024 7:35 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2024 1:43 PM

Buying a gift card won't help unless you are really, really lucky and the final balance exactly matches what something costs.


You can use one of the methods below:


1) If you are trying to zero your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple for support and service - Apple Support



2 replies
Question marked as Top-ranking reply

Nov 2, 2024 1:43 PM in response to bang293

Buying a gift card won't help unless you are really, really lucky and the final balance exactly matches what something costs.


You can use one of the methods below:


1) If you are trying to zero your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple for support and service - Apple Support



Nov 2, 2024 7:41 AM in response to bang293

Use your Apple ID balance on apps, games, or subscriptions until it's gone. You can also purchase an Apple gift card and redeem it to add to your balance, which might give you a better option to spend.

If you have a small amount left, consider purchasing a low-cost item, such as an app or in-app purchase.

If you cannot spend your balance or if it’s preventing you from changing your region, reach out to Apple Support. They might be able to assist you with your balance issue.

You can reach help via call centers. You can find them here: Contact Apple for support and service - Apple Support (IL)


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How to clear my Apple Account balance to change the region?

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