iTunes store not working.
Only the Music section of iTunes store is loading. All other sections—Movies, Podcasts, etc.—are opening to a blank screen with the note "no items" at the bottom. Started on 10/31.
iMac 21.5″, macOS 10.13
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Only the Music section of iTunes store is loading. All other sections—Movies, Podcasts, etc.—are opening to a blank screen with the note "no items" at the bottom. Started on 10/31.
iMac 21.5″, macOS 10.13
Same for me. Music loads (and audiobooks), but for Movies and TV shows I get nothing but a blank screen with "no items" showing at the bottom.
Interestingly, if I search for a TV show, I get the usual (a handful of episodes, a handful of seasons, etc). But then if I click on an episode or season I get that blank screen again.
Why???
iTunes store not working.