​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iTunes store not working.

Only the Music section of iTunes store is loading. All other sections—Movies, Podcasts, etc.—are opening to a blank screen with the note "no items" at the bottom. Started on 10/31.



iMac 21.5″, macOS 10.13

Posted on Nov 2, 2024 10:10 AM

1 reply

Nov 7, 2024 7:22 AM in response to oldbrownshoe

Same for me. Music loads (and audiobooks), but for Movies and TV shows I get nothing but a blank screen with "no items" showing at the bottom.


Interestingly, if I search for a TV show, I get the usual (a handful of episodes, a handful of seasons, etc). But then if I click on an episode or season I get that blank screen again.


Why???

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes store not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.