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M1 iPad Pro 5th Gen - Not charging and stuck on charge screen after iOS 18.1

My 5th-gen iPad M1 has suddenly stopped responding. It won’t charge or respond to any of the suggested fixes, including force reboot and recovery mode. It was working perfectly until the battery drained completely. I managed to boot it once, connected the charger, and assumed it was charging, but when I checked again, it was dead. Now, it’s stuck on the charging screen (see image). Has anyone else experienced this issue or found a solution?

iPad Pro

Posted on Nov 3, 2024 6:16 AM

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6 replies

Nov 12, 2024 10:09 AM in response to sureshpathirana8

So after a few follow-ups with customer support, 2 visits to the Apple store, and having my devices checked by technicians, it was official that my M1 iPad Pro was bricked. After seeing a few more similar cases online in various forums, including this community, about other Apple silicon iPads having had the same issue, it became apparent that it is due to the iOS 18.1 update. Sadly, as I am out of warranty and have no Apple Care, I didn't get any further support, but an offer to replace the device for nearly half the price of buying the latest one. It's disappointing to see this happening with an Apple device, and when my usage was not the cause. I understand it's only the case for a few, I wish there was a fix for this and it's sad to see how a perfectly good piece of hardware is now having to go to waste. I do have the option of giving it back to Apple for free to recycle.


Never have I experienced this with Apple before on the device side of things.


What's shocking was when a specialist I connected over the phone was unaware that sometimes that software can cause hardware failure.


Thought I would share this update for anyone else having a similar issue. I love this ecosystem and I hope they will fix this issue moving forward and choose to support people when the software is clearly at fault.

Nov 13, 2024 8:23 AM in response to sureshpathirana8

If you have already sought help from Apple and received a diagnosis - and charging with a standard USB Type-A Power Adapter doesn't help - then you have likely reached the end of the road. Your iPad will require repair/replacement.


You can establish eligibility and cost of a repair in your country/region here:

iPad Repair & Service - Apple Support


For practical purposes, in lieu of servicing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for the repair.


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

Nov 12, 2024 10:30 AM in response to sureshpathirana8

Instead of attempting to charge your iPad using a USB-C Power Adapter, try charging your iPad using a USB Type-A Power Adapter - rated at 12W (i.e. 2.4A @5V) or greater. You will obviously require a USB Type-A to USB-C charging cable.


You may find that (a) your iPad will successfully charge - and (b) may also find that your iPad may now again be successfully charged using a USB-C Power Adapter.

M1 iPad Pro 5th Gen - Not charging and stuck on charge screen after iOS 18.1

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