Karen_Asatryan wrote:
I have subscribed to the webSite JobLeads for a trial by 3$. At the end of the 14-day trial period, THEY DO NOT LET YOU KNOW THAT YOUR TRIAL IS ENDING AND YOU WILL BE CHARGED FOR THE FULL PRICE. Which made me absolutely angry. I felt scammed. I looked through my mailboxes and NOWHERE among the ******** of junk mail they sent me was a warning that my trial was ending.
You need to be a more cautious consumer and be more proactive about things. This isn't just JobLeads. No service with a subscription sends you emails about free trials ending. You need to read the terms and conditions when you agree to a service and then make a note on your calendar about canceling if you think you will no longer want it. This is the era of fine print which is no fun to read but you're going to have to start doing it.
Have you tried simply canceling the subscription, and optionally asking for a refund? Refunds are not guaranteed and you may just have to accept that as as the price of a learning experience. Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.
Notes:
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
• Deleting an app does not cancel a subscription.
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
The advice to cancel your card is poor and a clumsy approach. You may be opening the door to having to do a lot of other work in updating your payments for other services. You should try the more targeted solution about this particular subscription. If absolutely necessary you can stop future payments by canceling the card but that is the hammer approach to this issue and Apple may lock your account if it prevents payment for other things. You'll then have that issue to deal with, so I'd avoid it by trying other measures first.
