Not receiving text alerts on iPhone when wearing iWatch

I'm a new watch wearer and am really, really frustrated that my iphone doesn't alert me when text messages come in. I have it set to vibrate 10 times so when I'm in a meeting and it's in my pocket I can feel the alert. I know the alert sometimes comes to the watch too, but the alert notification isn't persistent so if I'm not looking at the watch, I don't see it (and the experience to get text alerts on the watch synchronized with my phone is horrendous!) I never had this issue with my FitBit. Is this by design? It's not the user friendly Apple feature I expect. Simply put, I always want my phone to alert me of new text messages whether I have my watch on or not. How do I do this?

Posted on Nov 4, 2024 6:54 AM

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Posted on Nov 4, 2024 7:03 AM

That is correct and exactly how Apple designed the watch and phone to react to messages. If your iPhone screen is open (active) the message alert will be delivered to your phone. If your phone is closed (screen not active), the message will be delivered to your watch. What you can't have is a notification on both iPhone and Apple Watch at the same time.


Read this link to better understand --> Notifications on your Apple Watch - Apple Support


Note this right at the top of the support article:


"Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both."


I would recommend using Haptics on your watch, so you get a tap on the wrist when a message arrives. You can do this on the watch itself or in the Apple Watch app on your iPhone. On your watch, open Settings > Sounds & Haptics > Turn on Haptics and set it to Prominent.

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Question marked as Top-ranking reply

Nov 4, 2024 7:03 AM in response to wwansop

That is correct and exactly how Apple designed the watch and phone to react to messages. If your iPhone screen is open (active) the message alert will be delivered to your phone. If your phone is closed (screen not active), the message will be delivered to your watch. What you can't have is a notification on both iPhone and Apple Watch at the same time.


Read this link to better understand --> Notifications on your Apple Watch - Apple Support


Note this right at the top of the support article:


"Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both."


I would recommend using Haptics on your watch, so you get a tap on the wrist when a message arrives. You can do this on the watch itself or in the Apple Watch app on your iPhone. On your watch, open Settings > Sounds & Haptics > Turn on Haptics and set it to Prominent.

Nov 4, 2024 11:45 AM in response to wwansop

wwansop wrote:

I have haptics on but they aren’t unique enough to catch my attention like the custom vibration alert I have sending 10x on my phone. Can I turn off text notifications to my watch and just have them come to my phone? I’ve been doing some googling and see there are hundreds of people who have the same issue. How do we get this fixed to send to both of allow to set a priority if which device they go to?

You can try, but I think you'll find you just don't get notifications at all with your watch on your wrist. You can use the volume slider to turn up the haptics to a level its pretty impossible to miss.

Nov 4, 2024 11:28 AM in response to lobsterghost1

I have haptics on but they aren’t unique enough to catch my attention like the custom vibration alert I have sending 10x on my phone. Can I turn off text notifications to my watch and just have them come to my phone? I’ve been doing some googling and see there are hundreds of people who have the same issue. How do we get this fixed to send to both of allow to set a priority if which device they go to?

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Not receiving text alerts on iPhone when wearing iWatch

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