Apple Music is not activated after payment

I Subscribe to my Apple Music using MTN service provider on the 26th of October 2024 and 1,750 was deducted from my balance but my Apple Music hasn’t be activated



[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Nov 4, 2024 7:21 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2024 7:31 AM

Have you contacted MTN?

They need to activate the subscription.


click here ➜ https://www.mtn.ng/helppersonal/flexa-with-apple-music/

Once you send “Music1”, “Music5” or “Music15” to 8000, you will receive a double confirmation page for you to consent. 

Once you consent by selecting “Accept with auto-renewal” or “Accept with one-off” an SMS from 8000 is sent with a URL to activate the service. You will be prompted with a screen asking if you have Apple music or download via Google Playstore (for Android Devices). 

For an Apple device, you will be taken directly to the app for the validation process.

In a situation where you do not get a pop-up after sending Music to 8000, kindly dial *305*3# to complete the subscription.


1 reply
Question marked as Top-ranking reply

Nov 4, 2024 7:31 AM in response to feyisore

Have you contacted MTN?

They need to activate the subscription.


click here ➜ https://www.mtn.ng/helppersonal/flexa-with-apple-music/

Once you send “Music1”, “Music5” or “Music15” to 8000, you will receive a double confirmation page for you to consent. 

Once you consent by selecting “Accept with auto-renewal” or “Accept with one-off” an SMS from 8000 is sent with a URL to activate the service. You will be prompted with a screen asking if you have Apple music or download via Google Playstore (for Android Devices). 

For an Apple device, you will be taken directly to the app for the validation process.

In a situation where you do not get a pop-up after sending Music to 8000, kindly dial *305*3# to complete the subscription.


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Apple Music is not activated after payment

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