My iPhone's asking me someone’s else's Apple ID and password to confirm

My phone is asking me someone’s apple id password to confirm



[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Nov 5, 2024 12:59 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2024 5:34 AM

To confirm what?


If you mean to sign into the phone, Read this article about removing Activation Lock --> How to remove Activation Lock - Apple Support Unless you have the account information that set the lock, the original receipt from Apple or an Apple approved vendor, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock; return or recycle the device.


If you mean to update an app, delete the app and download it with your own account.

1 reply
Question marked as Top-ranking reply

Nov 5, 2024 5:34 AM in response to mulugeta27

To confirm what?


If you mean to sign into the phone, Read this article about removing Activation Lock --> How to remove Activation Lock - Apple Support Unless you have the account information that set the lock, the original receipt from Apple or an Apple approved vendor, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock; return or recycle the device.


If you mean to update an app, delete the app and download it with your own account.

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My iPhone's asking me someone’s else's Apple ID and password to confirm

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